Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior Business Intelligence Analyst (Human Capital)

Company: IDR Inc.

Location: New York, NY

Posted Aug 18, 2025

Collaborate with technical teams to design and implement AI-driven data visualization tools. Experience with BI development and data visualization tools like…

Software Development Engineer, Amazon Music

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted Aug 18, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

AI Deployment Engineer

Company: StackAI

Location: New York, NY

Posted Aug 18, 2025

Chatbots and Assistants: AI agents that interact with users, answer questions, and complete tasks, using your internal data and APIs.

Staff Nurse RN - Per Diem - Occupational Health - Columbia Hospital

Company: NewYork-Presbyterian Hospital

Location: New York, NY

Posted Aug 18, 2025

BCLS certification from American Heart Association. Participate in medical surveillance protocols, including blood drawing, giving vaccines, obtaining urine…

Data Scientist

Company: SHINEHIRE

Location: New York, NY

Posted Aug 18, 2025

The Data Scientist will develop and productionize underwriting models, risk dashboards, and portfolio analytics to scale credit offerings while maintaining…

Data Scientist, Forecasting and Labs - CIV Team

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 18, 2025

Working with technical and non-technical customers to design model improvements and communicate results. 3+ years of machine learning/statistical modeling data…

Director - Program Management; Strategic Workforce Planning

Company: Amex

Location: New York, NY

Posted Aug 18, 2025

To ensure we attract, grow, and develop our talent intentionally, the Director will lead a team that partners with members of the executive Technology…

Project Employee, Graphic Designer - WNBA

Company: the NBA

Location: New York, NY

Posted Aug 18, 2025

Minimum of 3-4 years of design experience working within a creative agency, design department, or client marketing department.

Business Analyst

Company: NHL Team Jobs

Location: New York, NY

Posted Aug 18, 2025

Familiarity with technical concepts and terminology. Experienced with Visio or other workflow/process mapping tools.

Professional Security Guard

Company: Heightened Security, Inc

Location: New York, NY

Posted Aug 18, 2025

Proven experience as security officer or guard. A security officer must be well-trained in surveillance and dealing with perpetrators.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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