Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Regional Account Manager – Decorative Plumbing #ESF8777

Company: ExpertHiring

Location: New York, NY

Posted Aug 18, 2025

Bachelor’s degree in Business, Marketing, or a related field (preferred). Collaborate with design and marketing teams to create and execute sales strategies.

Janitorial Worker

Company: Executive Office Cleaning Services Inc

Location: Flushing, NY

Posted Aug 18, 2025

Janitorial Worker Needed for Part-Time Work Monday-Friday. Starting Pay Rate Is $18 Per Hour. Work experience & work skills in Janitorial Cleaning is required.

Part-Time Security Guard/Receptionist

Company: Grand St Settlement Inc.

Location: New York, NY

Posted Aug 18, 2025

Valid CPR/AED Pro-certification through recognized accrediting body preferred. Keep lobby clear of unauthorized persons, including loitering children, adults,…

Cannabis Retail Budtender / Customer Service & Sales Representative

Company: SLG-DB LLC

Location: New York, NY

Posted Aug 18, 2025

*Educate and Inform*: Use your product knowledge to guide customers toward the right cannabis products for their needs, answering questions and providing honest…

Hiring Security Director

Company: Security Company

Location: Brooklyn, NY

Posted Aug 18, 2025

Must possess a valid Guard Card License. Skills in operating portable radio devices, phones, and CCTV systems. Ability to maintain accurate records.

Client Services Associate

Company: SPS-North America

Location: New York, NY

Posted Aug 18, 2025

Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Applicants are prohibited from using real-time AI (…

Backend Engineer

Company: Spotify

Location: New York, NY

Posted Aug 18, 2025

You have excellent analytical and problem-solving skills and can communicate your ideas to technical and non-technical audiences.

Security Manager (must have T89, F89, or Z89 License)

Company: NEW YORK ATHLETIC CLUB

Location: New York, NY

Posted Aug 18, 2025

Conduct investigations utilizing video surveillance and operate required computer programs. Respond to all complaints and requests in a timely manner.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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