Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

JanSport & Eastpak: Graphic Designer (JanSport & Eastpak Americas)

Company: Kipling

Location: Jersey City, NJ

Posted Aug 14, 2025

Lead all graphic design for emails, digital advertising, content, and social engagement needs, etc. Experience with motion graphics, animation & front-end web…

Assistant Project Manager - Brand Events

Company: Van Wyck & Van Wyck

Location: New York, NY

Posted Aug 13, 2025

General office and administrative support, such as answering the phone. Our two sister companies are distinguished by innovative designs and an unsurpassed…

Parks and Recreation Aide 5-7 (Seasonal Park Environmental Education)

Company: Parks, Recreation & Historic Preservation, Office of

Location: New York, NY

Posted Aug 13, 2025

Employee will help educators develop social media content, design temporary exhibits, and create other content as needed.

Graphic Designer - Pink

Company: Victoria's Secret

Location: New York, NY

Posted Aug 14, 2025

Research and develop elevated graphic and surface techniques to push innovation. Collaborate with key cross-functional partners including graphic and print…

Program Manager - Afterschool Program

Company: New York Junior Tennis League,Inc

Location: Long Island City, NY

Posted Aug 14, 2025

The role involves ensuring the effective implementation of NYJTL's program curriculum with a focus on quality and includes the opportunity to innovate and…

Security Guard

Company: Urban Leaf

Location: New York, NY

Posted Aug 14, 2025

And have a driver’s license before being hired in addition to passing all pre-employment screenings certification or training in Security or Police related…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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