Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior HVAC Technician

Company: The Metro Group, Inc.

Location: Long Island City, NY

Posted Aug 13, 2025

This role leads crews in repairs, modifications, and installations of various components of HVAC systems as well as independently completing troubleshooting and…

Vision Teacher

Company: Hebrew Academy for Special Children

Location: Brooklyn, NY

Posted Aug 13, 2025

The staff are constantly challenged to address the needs of their students by using curricula and techniques unique to the field of special education.

Pharmacist Needed Part time

Company: Confidential

Location: New York, NY

Posted Aug 13, 2025

*Job Overview* We are looking for Part time PHARMACIST. ONLY 1 week day and Sunday. Prime Rx system experience required. Pay: $75.00 per hour Weekdays :…

Welder

Company: Ultimate Boiler Treatments

Location: New York, NY

Posted Aug 13, 2025

Utilize hand tools, power tools, and welding equipment to fabricate metal components. Proven experience in welding with a strong understanding of fabrication…

Global Practice Architect, Data IV, Google Cloud

Company: Google

Location: New York, NY

Posted Aug 13, 2025

You will orchestrate across numerous contributing teams including Solutions, Services, Partners, Product Engineering, Marketing, and GTM stakeholder…

Software Development Engineer III, Annapurna Labs

Company: Annapurna Labs (U.S.) Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Software Development Engineer III, Annapurna Labs

Company: Amazon Development Center U.S., Inc.

Location: New York, NY

Posted Aug 13, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience. A day in the life.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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