Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior Data Scientist - Remote/Hydrid

Company: Preston Harris Group

Location: New York, NY

Posted Aug 08, 2025

Build state-of-the-art machine learning models for which you own from design all the way through to production, and communicate your results to broad technical…

Assistant Kitchen Supervisor

Company: HELP USA

Location: New York, NY

Posted Aug 08, 2025

You will be responsible for helping with food preparation, food service, and kitchen cleanliness. The Assistant Kitchen Manager will report to the Safety…

Senior Data Analyst

Company: Metropolis

Location: New York, NY

Posted Aug 07, 2025

Craft complex SQL queries and perform ad hoc analysis to answer critical business questions and evaluate the impact of new features.

HVAC/R Technician

Company: SUNGS HVAC

Location: New York, NY

Posted Aug 08, 2025

This role requires mechanical knowledge and the ability to work with various tools and equipment in the field.

Product Analyst

Company: Macy’s

Location: New York, NY

Posted Aug 07, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Ownership: Desire and ability to take ownership of…

Flagger - Traffic Control

Company: Propark Mobility

Location: New York, NY

Posted Aug 08, 2025

Provide the company’s standards of service with each customer, including maintaining the required uniform appearance, stating the company greeting, answering…

Head Electrician

Company: Brooklyn Academy Of Music Inc

Location: Brooklyn, NY

Posted Aug 07, 2025

Application Instructions: Must complete an online application through BAM's website - no phone calls, emails or walk-ins, please.

Business Analyst

Company: bEdge Tech Services

Location: New York, NY

Posted Aug 07, 2025

Proficiency in data analysis tools such as Tableau, Power BI, Looker, and analytics methodologies. Excellent communication skills to convey technical…

Senior Software Engineer - HSM

Company: BitGo

Location: New York, NY

Posted Aug 08, 2025

Experience in Git/GitHub and branching methodologies, code review tools, CI tools, etc. Bachelor's or Master's degree in Computer Science, Mathematics,…

Business Data Analyst – Hourly Data Management

Company: The City University of New York (CUNY)

Location: New York, NY

Posted Aug 07, 2025

To qualify for Levels 2 - 4, additional qualifications, such as education, experience, or certification relevant to the area of specialization are required.

Head of Enterprise Architecture

Company: CohnReznick

Location: New York, NY

Posted Aug 08, 2025

Bachelor’s degree in computer science, Information Systems, or related field; Master’s preferred. The Head of Enterprise Architecture will lead the strategic…

Journeyman Electrician

Company: High Leg 208 Volts Electrical Corp

Location: Queens, NY

Posted Aug 07, 2025

Valid electrician's license or certification as required by local regulations. Read and interpret blueprints, schematics, and technical drawings to determine…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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