Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

2026 BNY Summer Internship Program - Audit (New York, NY)

Company: The Bank of New York Mellon Corporation

Location: New York, NY

Posted Aug 05, 2025

Comprehensive professional etiquette and financial services fundamentals training, along with technical and business acumen development.

Brakes/HVAC Repair Technician - Union City, CA

Company: Top Tempo Technical

Location: Union City, CA

Posted Aug 05, 2025

Position requires mechanical experience ideally with autos, trucks, or heavy industrial equipment as well as common sense, a willing attitude and good work…

Software Engineer IV

Company: Shutterstock

Location: New York, NY

Posted Aug 05, 2025

Requires a Bachelor’s degree in Computer Science, or related field or equivalent, and five (5) years of progressively responsible experience using Agile/Scrum…

Graphic Designer

Company: Best Deal Neon Signs & Awnings Inc.

Location: National City, CA

Posted Aug 05, 2025

Assist with video editing and production design tasks as needed. Create eye-catching designs for print and digital media, including brochures, flyers, social…

Senior Applied AI Software Engineer

Company: GloComms

Location: New York, NY

Posted Aug 06, 2025

Bachelor's and Master's Degree in Computer Science or related technical field. Communicate findings and model insights to both technical and non-technical…

Customer Service Representative

Company: Beacon Box

Location: Jersey City, NJ

Posted Aug 05, 2025

Maintain detailed records of customer interactions and transactions. Strong communication, active listening, and problem-solving skills.

Retail Sales Associate (Hair Expert) Part-time

Company: The Hair Shop

Location: New York, NY

Posted Aug 05, 2025

Assisting with development of new and existing products, tools, and kits. They should be knowledgeable in our products, color matching, customer service driven,…

Matter-Framer

Company: The Museum of Modern Art

Location: New York, NY

Posted Aug 05, 2025

Complete understanding of and working competence with all standard frame shop tools and equipment, including mat-cutters, table saws, specialty glues and…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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