Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Marketing Manager, Social Media & Digital

Company: Aramark

Location: New York, NY

Posted Aug 05, 2025

Enhancing the guest experience and driving measurable business impact. You will be a leading influence, strategist, and executor of localized social media…

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Part-Time Technology Associate, Textile/Surface Design - Weaving

Company: Fashion Institute of Technology

Location: New York, NY

Posted Aug 05, 2025

Maintain inventory of all tools and equipment, research and recommend new and replacement tools, and obtain quotes for the purchase.

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HVAC Surveyor, GCOE

Company: Johnson Controls

Location: New York, NY

Posted Aug 05, 2025

At least 5 years of field experience in HVAC, including controls, mechanical systems, equipment, service, and/or maintenance programs.

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Software Development Engineer II, DSP

Company: Amazon.com Services LLC - A57

Location: New York, NY

Posted Aug 05, 2025

2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

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Retail Sales Associate- Soho (Part Time)

Company: Eileen Fisher

Location: New York, NY

Posted Aug 05, 2025

Ability to climb short/tall ladders, twist, bend, and stoop to retrieve items from floor, shelves, and hooks. Perform open and close out procedures as needed.

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CNC Operator

Company: Factory NYC

Location: Brooklyn, NY

Posted Aug 05, 2025

Although we are primarily a wood fabrication facility, we specialize in all types of fabrication and installation projects. This is a full-time position.

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Junior Graphic Designer

Company: Impact Networking

Location: Culver City, CA

Posted Aug 05, 2025

Qualified candidates will have a developing understanding of graphic design, layout principles, experience with print production, experience pre-flighting…

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Bilingual (Japanese) Accounting Manager

Company: AppleOne

Location: Union City, CA

Posted Aug 05, 2025

Manage capital calls, distributions, and investor reporting. Bachelor’s degree in Accounting, Finance, or related field.

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Marketing Manager

Company: Fonseca Chan + Associates

Location: New York, NY

Posted Aug 05, 2025

In this role, you’ll own the pre-production phase of influencer activations—from scouting and booking talent to managing budgets and aligning creative…

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Event Staff - Unarmed Officer

Company: New Era Security Services

Location: New York, NY

Posted Aug 05, 2025

A valid driver’s license will be required for driving positions only and will be subject to a motor vehicle report check with the state DMV.

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Customer Service Representative (CSS)

Company: FirstService Residential

Location: Manhattan, NY

Posted Aug 05, 2025

Receptionist back-up including answering phones, voicemails, managing mailroom, and greeting visitors. Data entry support for Connect, community calendars, or…

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WSJ Newsroom Audience Data Analyst

Company: Dow Jones

Location: New York, NY

Posted Aug 05, 2025

Champion a culture of data-driven innovation by proactively identifying opportunities for new analytical approaches and tools.

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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