Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Front Desk/Call Center Rep - 1826

Company: Bhired

Location: Brooklyn, NY

Posted Aug 05, 2025

Responsibilities include answering calls, greeting patients, scheduling appointments, verifying insurance and demographic information, documenting interactions,…

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Electrical Helper/Apprentice

Company: Management LLC NYC

Location: Queens, NY

Posted Aug 05, 2025

This role offers an excellent opportunity for growth within the electrical field while gaining valuable experience that will lay the foundation for a successful…

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Security Manager

Company: Omni Hotels & Resorts

Location: New York, NY

Posted Aug 05, 2025

Place follow up calls with guests to ensure satisfaction of response. Coordinate and respond to telephone requests from guests and general work requests.

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Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Aug 05, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

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Interior Painter

Company: RemodelNY

Location: New York, NY

Posted Aug 05, 2025

Familiarity with construction materials and tools. 3+ years of consecutive experience IN PAINTING. Eligible to legally work in the US.

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Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Aug 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

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Head of Consulting Services & Cloud Transformation (RapidScale)

Company: Cox Communications

Location: New York, NY

Posted Aug 05, 2025

The right candidate could also have a different combination, such as a master's degree and 10 years' experience; a Ph.D. and 7 years' experience in a related…

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Data Analyst

Company: Disney Direct to Consumer

Location: New York, NY

Posted Aug 05, 2025

Comfort working across stakeholder groups, including programming, product, data science, and engineering. Experience building dashboards and visualizations in…

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Senior Search Engine Marketing Consultant (SEM)

Company: Onward Search

Location: New York, NY

Posted Aug 05, 2025

In this role, equivalent to a supervisor-level position in agencies, the Senior SEM Consultant will manage enterprise-scale search campaigns across Google and…

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FY26 - Tax Technology and Transformation - SAP Tax Integration - Manager

Company: EY

Location: New York, NY

Posted Aug 05, 2025

Approved technical certification, CPA license or membership to state Bar or progress to attaining those mentioned. Tax analytics and reporting enhancements.

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Software Development Engineer, Veteran Opportunity

Company: Amazon.com Services LLC

Location: New York, NY

Posted Aug 05, 2025

Strong knowledge of Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.

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Global Security - Security Officer Shift Manager

Company: JPMorganChase

Location: New York, NY

Posted Aug 05, 2025

You will have the opportunity to utilize your skills in critical infrastructure security operations, technical security, alarm management, and mobile…

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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