Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

CDL Ambulette Driver

Company: TWCA Ambulette

Location: East New York, NY

Posted Jul 29, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

SECURITY OFFICER

Company: WATCH GUARD 24/7 LLC

Location: Brooklyn, NY

Posted Jul 30, 2025

Working along side of maintenance to help satisy any tenant complaints. Communicating effectively with other members of the security team and ensuring the work…

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Canarsie, NY

Posted Jul 29, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Flushing, NY

Posted Jul 29, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

Executive Chef, Lincoln Ristorante

Company: Delaware North

Location: New York, NY

Posted Jul 30, 2025

Culinary Arts degree or certification preferred; ServSafe and Food Safety Handler certifications required. Flexible schedule to meet the demands of a dynamic,…

Structure Maintainer E (Plumber) (Provisional)*

Company: Metropolitan Transportation Authority

Location: Brooklyn, NY

Posted Jul 30, 2025

B. Graduation from an approved trade school or technical school, with a major course of study in plumbing or a closely related field, totaling 600 hours; or.

Pastry Sous Chef

Company: DO & CO

Location: Queens, NY

Posted Jul 30, 2025

Bachelor’s degree in Culinary Arts or related field preferred; certificate in culinary arts, pastry-making, baking is a plus.

CDL Ambulette Driver

Company: TWCA Ambulette

Location: Jamaica, NY

Posted Jul 29, 2025

2+ years' driving experience required. You must be an experienced CDL driver with a clean record. Observe and report equipment or mechanical failures…

Security-Guard - 33899

Company: Harvard Protection Services, LLC

Location: Brooklyn, NY

Posted Jul 30, 2025

Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests.

Assistant Project Manager

Company: Donato Plumbing Inc

Location: New York, NY

Posted Jul 30, 2025

Valid driver’s license and willingness to travel to job sites in NYC. This position includes exposure to both field coordination and office tasks such as…

School Nurse RN All NYC Boroughs

Company: EverSource

Location: Brooklyn, NY

Posted Jul 30, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). We are looking for skilled and caring Registered Nurses…

Light Maintainer (Electrician) (Provisional)*

Company: Metropolitan Transportation Authority

Location: Brooklyn, NY

Posted Jul 30, 2025

Driver License Requirement: At the time of promotion or appointment, you must have a motor vehicle driver license valid in the State of New York.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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