Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Manager, Database Reliability Engineering

Company: The Walt Disney Company (Corporate)

Location: New York, NY

Posted Jul 25, 2025

Provide technical analysis, effort and cost estimation, and system design recommendations. Bachelor’s degree in Computer Science, Information Systems, Software,…

Property Manager

Company: Rose Associates Inc.

Location: New York, NY

Posted Jul 25, 2025

All active license holders must register their license with Rose Associates upon hire. Valid NYS real estate license or ability to obtain one within the first…

Graphic Designer, Mass Appeal

Company: Sony Music Entertainment US

Location: New York, NY

Posted Jul 24, 2025

Supporting the head of design and broader creative team by contributing to creative brainstorming sessions and refining design concepts.

CCTV Virtual Security Guard

Company: Paths Management Services LLC

Location: New York, NY

Posted Jul 25, 2025

Maintain all company property and supplies, including but not limited to tools. Ability to quickly learn to use new software tools with respect to Network Video…

Controller - Main Office

Company: Lantern Community Services Inc

Location: New York, NY

Posted Jul 24, 2025

Audit & Compliance: Collaborate with external auditors; ensure compliance with local, state, and federal regulations; file required reports with the oversight…

Management Chef, Banquets - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Jul 25, 2025

This individual will work in close partnership with the Executive Chef and Executive Sous Chef to develop and execute seasonal, luxury-driven menus and…

Graphic Designer

Company: Marquee Brands

Location: New York, NY

Posted Jul 25, 2025

In collaboration with the Creative and Marketing teams, you will develop and design creative that includes identity, packaging, retail, campaigns, brand…

Designer

Company: Meta

Location: New York, NY

Posted Jul 25, 2025

Collaborate with Marketing, Campaign, Product Design, Strategy, Research and Brand Design teams to develop holistic design principles and assets that will unify…

MEP Project Manager

Company: Executive Alliance

Location: New York, NY

Posted Jul 24, 2025

Bachelor’s degree in construction-related field. Build and maintain relationships with consultants, and contractor contact and leads.

Executive Project Manager

Company: K2 Integrity

Location: New York, NY

Posted Jul 25, 2025

Bachelor’s degree in business administration, management, or a related field. PMP or other project management certification is preferred.

Security Shift Supervisor

Company: Marksman Security

Location: Culver City, CA

Posted Jul 25, 2025

Must have a valid state security guard card. Bachelor’s degree in criminal justice and/or business, or related field preferred. Valid CA BSIS Guard Card.

Auxiliary Security Officer

Company: Marksman Security

Location: Culver City, CA

Posted Jul 25, 2025

Provide excellent customer service which could include giving directions, opening doors and greeting employees, visitors and contractors in a proper manner.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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