Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Airport Security Compliance Inspector

Company: Inter-Con Security Systems

Location: Elmhurst, NY

Posted Jul 24, 2025

Conduct field training and distribution of security information to all security personnel. I. Research and follow up on all Airport Security audit reports…

Financial Data Analyst - Financial Services

Company: Computer Enterprises Inc

Location: Jersey City, NJ

Posted Jul 24, 2025

The Data Analyst will be responsible for maintaining a strong data governance framework, resolving data quality issues, and driving data sourcing strategies.

Restaurant Culinary Manager NYC

Company: Boqueria

Location: New York, NY

Posted Jul 24, 2025

The Sous Chef plays a pivotal role in maintaining the highest standards of food quality and guest satisfaction, ensuring and upholding brand and product quality…

Applied Researcher I

Company: Capital One

Location: New York, NY

Posted Jul 24, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Technology Risk & Compliance Analyst (Temp-to perm)

Company: MISSION STAFFING

Location: New York, NY

Posted Jul 24, 2025

Assist in maintaining ISO27001 certification and other compliance frameworks. Experience drafting policies, procedures, or technical documentation.

Senior Accountant

Company: Kforce

Location: New York, NY

Posted Jul 24, 2025

The Senior Accountant will be handling a variety of compilation and review functions, financial statement prep, general ledger entries and analyses, journal…

LEAD BUSINESS ANALYST - CONSTRUCTION INDUSTRY - REMOTE NYC

Company: RJM Technologies, Inc.

Location: New York, NY

Posted Jul 24, 2025

Translate technical concepts into plain language for non-technical stakeholders. Conduct gap analysis between current-state client processes and proposed system…

Restaurant Sous Chef NYC

Company: Boqueria

Location: New York, NY

Posted Jul 24, 2025

The Sous Chef plays a pivotal role in maintaining the highest standards of food quality and guest satisfaction, ensuring and upholding brand and product quality…

Senior Graphic Designer (Beauty)

Company: 24 Seven Talent

Location: New York, NY

Posted Jul 24, 2025

Keen understanding of web design best practices and social-first content creation. A portfolio that demonstrates trend-forward design sensibility, creative…

Workday Security and Configuration Analyst

Company: The New York Times

Location: New York, NY

Posted Jul 24, 2025

You can also file a report with the Federal Trade Commission or your state attorney general. You'll need to understand Workday security and have experience…

Global Cloud Practice Architect, Workspace

Company: Google

Location: New York, NY

Posted Jul 24, 2025

You will orchestrate across numerous contributing teams including solutions, services, partners, product engineering, marketing, and GTM stakeholder…

Gen AI/ML Senior Engineer

Company: WISSEN TECHNOLOGY PRIVATE LIMITED

Location: New York, NY

Posted Jul 24, 2025

Exceptional written and verbal communication skills, with the ability to clearly articulate complex financial and technical concepts to both technical and non-…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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