Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Data Scientist I

Company: Bank of America

Location: New York, NY

Posted Jul 17, 2025

The data science team (within GPS) is working on more than five projects that are driving/will drive significant impact across the GPS business.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Brooklyn, NY

Posted Jul 16, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Assistant Carpenter/Metal Worker

Company: Battery Park City Authority

Location: New York, NY

Posted Jul 16, 2025

Assist in the preventative and reactive repair and replacement of the public playground equipment and components to a safe and operable state.

Machinist/Toolmaker

Company: Standard Motor Products, Inc.

Location: Queens, NY

Posted Jul 16, 2025

The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure…

Maintainer (Carpentry)

Company: The Metropolitan Museum of Art

Location: New York, NY

Posted Jul 16, 2025

403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match. Knowledge of and experience with hand and power tools.

Housekeeper, Southwestern Research Station (Portal, AZ)

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 16, 2025

Primarily we provide room and board, laboratory space, technical equipment and support facilities for those studying the extraordinary biodiversity of the…

EVS Team Leader

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Jul 16, 2025

Supervise and assist with cleaning and disinfection of patient rooms, restrooms, offices, corridors, and other areas as needed.

Senior Graphic and Animation Designer

Company: Eurasia Group

Location: New York, NY

Posted Jul 16, 2025

Strong proficiency in Adobe Creative Suite, especially Illustrator, After Effects, Photoshop, and InDesign; demonstrated ability in using generative AI visual…

Anthropologie Custodian

Company: Anthropologie

Location: Brooklyn, NY

Posted Jul 17, 2025

Assesses the store maintenance and cleaning needs such as washing windows, vacuuming, replacing light bulbs, removing trash, and performing simple repair jobs.

Platform Solutions, Enterprise Partnerships, Financial Analyst

Company: Goldman Sachs

Location: New York, NY

Posted Jul 17, 2025

This position is for an Analyst who will work closely with the Chief Financial Officer of PS and each of the business unit leads to build models and drive…

General Accountant

Company: Marriott International, Inc

Location: Brooklyn, NY

Posted Jul 17, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

Customer Service Representative

Company: Elite Innovations Inc

Location: New York, NY

Posted Jul 16, 2025

Performing front line customer service: Answering customer questions, escalating issues and informing customers of current deals and promotions.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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