Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

OMEGA Luxury Timepieces - Sales Associate - SoHo *NEW STORE*

Company: Swatch Group

Location: New York, NY

Posted Jul 18, 2025

MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field. Robust adaptability to learn the technical aspects of our…

Individual Contractor - Data Analyst

Company: United Nations

Location: New York, NY

Posted Jul 17, 2025

Prepare user guidance materials, deliver training on updated data protocols and tools, and provide ongoing technical support to data entry focal points.

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Bronx, NY

Posted Jul 18, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Registered Nurse (RN)- Ultra Care Unit

Company: Boro Park Center

Location: Brooklyn, NY

Posted Jul 17, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

Flex Staff - By Hour-Environmental Medicine

Company: Mount Sinai

Location: New York, NY

Posted Jul 17, 2025

The Flex Staff Hourly employee is a variable one, ranging from entry level clerical support to professional (non-licensed), engaged by a department on an as-…

Junior Python Engineer

Company: Prospect Capital Management

Location: New York, NY

Posted Jul 17, 2025

Bachelor’s degree in computer science, engineering, or a related field. Strong communication skills and the ability to collaborate with non-technical…

Customer Experience Associate

Company: Melio

Location: New York, NY

Posted Jul 17, 2025

Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft.

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Woodmere, NY

Posted Jul 18, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Home Furnishings Sales Advisor

Company: Ashley Northeast

Location: Yonkers, NY

Posted Jul 18, 2025

Use company-provided tools and training to enhance sales performance. Total sales volume and sales per guest. Welcome and engage with every guest professionally…

Security Officer Armed

Company: Allied Universal

Location: Culver City, CA

Posted Jul 17, 2025

A valid driver's license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

ML Engineer

Company: Pyramid Consulting, Inc

Location: New York, NY

Posted Jul 17, 2025

Hands-on experience with big data tools (like Hadoop and Spark) and working with both SQL and NoSQL databases. Message and data rates may apply.

OMEGA Luxury Timepieces - Sales Associate - SoHo *NEW STORE*

Company: The Swatch Group (U.S.) Inc.

Location: New York, NY

Posted Jul 17, 2025

MUST possess 2-5 years of luxury retail experience, preferably in the timepiece or fine jewelry field. Robust adaptability to learn the technical aspects of our…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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