Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Data Analyst III

Company: Fanatics Holdings, Inc.

Location: New York, NY

Posted Jul 14, 2025

Conduct rigorous analysis on product, user behavior, and revenue data to uncover strategic opportunities across Fanatics’ businesses and audiences.

Mounting/Laminating Operator

Company: The Vomela Companies

Location: Jersey City, NJ

Posted Jul 14, 2025

Competitive compensation, $22 to $29 per hour based upon experience. Perform mounting and laminating of large format graphics using hot and cold lamination…

Manager, Client Solutions

Company: Comcast Corporation

Location: New York, NY

Posted Jul 14, 2025

Ensure team’s ability to provide excellent technical guidance for the lifecycle of dedicated products and technical vetting for proposed usage of new products,…

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

Lead Custodial Supervisor

Company: North Hills Facility Services

Location: Brooklyn, NY

Posted Jul 15, 2025

Must have a solid understanding of commercial cleaning practices, including floor care and the use of industrial cleaning equipment.

Sous Chef

Company: Madison Square Garden Entertainment

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in Culinary Science or relevant field. Your duties will include recruiting new employees, responding to guest issues, and developing new menu…

Registered Nurse (RN) Supervisor

Company: Triboro Center

Location: Bronx, NY

Posted Jul 14, 2025

Must hold valid Registered Nurse (RN) license. Provide information to residents & staff by answering questions and requests. Long-Term Care experience required.

Client Service Specialist

Company: Villa & House

Location: New York, NY

Posted Jul 14, 2025

As a Full Time Client Service Specialist at VillaHouse, you will play a crucial role in enhancing the client experience from order entry to follow-up.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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