Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Cloud Solutions Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Lead the evaluation and selection of AWS services and tools to enhance the…

Carpenter / General Construction- Residential -Foreman / Manager / Handyman / Misc

Company: RemodelNY

Location: New York, NY

Posted Jul 14, 2025

3+ years of installation, carpentry, trim carpentry, construction, or in-home renovation experience. Remodel apartments quickly by using trade skills such as…

Vision Teacher

Company: Hebrew Academy for Special Children

Location: Brooklyn, NY

Posted Jul 14, 2025

Requirements include a:* - Appropriate NYS license/certification/Teacher of Vision Services. The staff are constantly challenged to address the needs of their…

IT Governance Analyst

Company: Starr Companies

Location: New York, NY

Posted Jul 14, 2025

This role acts as a key bridge between technical teams (e.g., Systems, Network, Applications and Cloud Administrators) and Governance/Risk/Compliance (GRC)…

Fine Dining Executive Sous Chef JN -072025-162949

Company: Goodwin Recruiting

Location: New York, NY

Posted Jul 14, 2025

Daily responsibilities include overseeing mise en place, assisting with menu development, expediting service, and ensuring kitchen cleanliness and prep accuracy…

AWS Cloud Architect

Company: Point72

Location: New York, NY

Posted Jul 14, 2025

Bachelor’s degree in computer science, information technology, or a related field. Evaluate and recommend AWS services and tools to enhance the performance,…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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