Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

IT DATA ANALYST

Company: Ariel Partners

Location: Brooklyn, NY

Posted Jul 01, 2025

Process Improvement: Assist in developing and implementing strategies for improving data analysis processes. Data Analysis & Reporting: Generate comprehensive…

CDL A OTR Truck Driver - 2 weeks out, Dry Van

Company: HMD Trucking, Inc.

Location: New York State

Posted Jul 01, 2025

2200 - 2500 miles weekly on average. Give us a call at 888-215-8523 Pay Range: 0.60-0.60 per_mile, General Benefits: W2 position.

Per Diem Pharmacist Midtown Manhattan

Company: Soliant

Location: New York, NY

Posted Jul 01, 2025

Doctor of Pharmacy (PharmD) degree, active Pharmacist license, and minimum 1+ years Pharmacist experience required. Active New York Pharmacist License.

CDL A Truck Driver - Regional

Company: DayRoss

Location: New York State

Posted Jul 01, 2025

Minimum 6 months truck driving experience required. CDL A Truck Driver Position, Average $1,586 Per Week. $1,586 Average Per Week. $0.61 CPM - Starting Pay.

HVAC Customer Resource Coordinator

Company: Johnson Controls

Location: New York, NY

Posted Jul 01, 2025

Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.

CDL-A Experienced Flatbed Truck Driver

Company: E.W. Wylie

Location: Manhattan, NY

Posted Jul 01, 2025

6 months of recent OTR flatbed driving experience. 1 year of non-flatbed OTR driving experience within the last 3 years. $2,500 Sign On Bonus.

Registered Nurse (RN) Team Member

Company: Brooklyn Center

Location: Brooklyn, NY

Posted Jul 01, 2025

Resolves Resident problems &needs by utilizing multidisciplinary team strategies. As a Registered Nurse (RN), Provide advice & support to the Residents and…

Senior Cloud Engineer

Company: Resourceful Talent Group

Location: New York, NY

Posted Jul 01, 2025

*5 to 10 years* of experience in platform engineering, DevOps, or infrastructure roles. Work fluently in *AWS*: Confident in managing and optimizing AWS…

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Applied Researcher II

Company: Capital One

Location: New York, NY

Posted Jul 01, 2025

Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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