Excellent Customer Experience Jobs in New York City, NY

1,675,284 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

Millworker-Fabricator

Company: Eventscape Inc.

Location: New York, NY

Posted Jun 30, 2025

Operate all woodworking machinery, finishing equipment, power tools, and hand tools. Perform exact measurements, ensure precise installation of hardware and…

Senior Accountant

Company: Citarella

Location: New York, NY

Posted Jun 30, 2025

Oversee and support the cash reconciliation process, ensuring accuracy and timely resolution of discrepancies. Manage the AP and AR team.

Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

Charge Registered Nurse - Long Term Care

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Jun 30, 2025

Collaborate with interdisciplinary teams to meet state and federal LTC standards. Registered Nurse (RN) licensed in Nevada.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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