Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Software Engineer

Company: PayPal

Location: New York, NY

Posted Jun 19, 2025

We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account…

Security Guards/Residential/Corporate

Company: Workforce 1 Career Center

Location: New York, NY

Posted Jun 18, 2025

Certification in CPR and First Aid is preferred; willingness to obtain certification is essential. The ideal candidates will be responsible for maintaining a…

Plumber - NYC

Company: Broadway National Group

Location: Brooklyn, NY

Posted Jun 18, 2025

Ability to properly use hand and power plumbing tools. Respond and troubleshoot problems and provide cost estimates. Perform preventive maintenance as required.

Accountant (Middle Office)

Company: United Nations

Location: New York, NY

Posted Jun 19, 2025

Advanced university degree (Master’s degree or equivalent) in business administration, finance, accounting or related field.

Plumber Mechanic

Company: A&M WARSHAW PLUMBING & HEATING INC

Location: New York, NY

Posted Jun 19, 2025

Previous experience in plumbing, maintenance, or other related field. The selected individual will install and repair water supply lines and drainage systems.

Principal Technical Program Manager

Company: Ripple

Location: New York, NY

Posted Jun 18, 2025

Create technical frameworks that can be used by engineering teams for decision-making. You will work closely with our product and engineering teams to design…

Sr. Business Analyst, Premium Products

Company: Capital One

Location: New York, NY

Posted Jun 18, 2025

Execution: Involve problem frame-works, develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts…

Sr. Financial Systems and Data Analyst

Company: EmblemHealth

Location: New York, NY

Posted Jun 18, 2025

Perform analysis to support ad hoc requests from management as well as legacy reporting deep dive analysis into data driving financial results leveraging…

Associate - Client Service

Company: JPMorganChase

Location: Brooklyn, NY

Posted Jun 18, 2025

Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward.

Security Shift Supervisor F80

Company: Opus Operations

Location: Long Island City, NY

Posted Jun 18, 2025

As part of our team, you will help ensure a safe environment for residents, staff, and visitors by maintaining order, responding to emergencies, and adhering to…

Acct. Director, Global Partnerships

Company: Virtuoso, Ltd.

Location: New York, NY

Posted Jun 19, 2025

Bachelor's degree in Business, Travel & Tourism, Marketing, or a related field. Develop a global and regional partner strategy focused on driving revenue growth…

Email and Marketing Automation Executive/Manager

Company: Macquarie Group Limited

Location: New York, NY

Posted Jun 18, 2025

Bachelor's degree in marketing, communications, or related field, and 3-5+ years of relevant experience with marketing automation platforms and CRM.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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