Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Machinist

Company: The New York Times

Location: New York, NY

Posted Jun 18, 2025

You can also file a report with the Federal Trade Commission or your state attorney general. Proficiency in operating different machining tools and equipment.

Project Manager

Company: General Dynamics Mission Systems, Inc

Location: National City, CA

Posted Jun 18, 2025

Leads department or cross-functional project teams in matrix organization to achieve schedule, cost, and technical performance objectives.

Lead Carpenter

Company: HOME WORK ADDITIONS AND RENOVATIONS

Location: Brooklyn, NY

Posted Jun 17, 2025

Able to perform various manual and skilled labor tasks including but not limited to flooring, framing, trim and various other carpentry.

Pastry Sous Chef

Company: Ladurée

Location: New York, NY

Posted Jun 17, 2025

The Sous Chef will play a crucial role in menu planning, inventory management, and leading the kitchen staff to deliver exceptional dining experiences.

Tow Truck Driver

Company: Plaza Auto Mall

Location: New York, NY

Posted Jun 17, 2025

Valid tow truck driver’s license. Minimum of three years of experience as a tow truck driver. We are seeking a reliable and experienced (must have 3+ years) tow…

Pharmacist

Company: Northwell Health

Location: New York, NY

Posted Jun 18, 2025

Current license and registration to practice as a pharmacist in New York State, required. Contributes to the advancement of the profession and of the department…

Construction Carpenter

Company: Hudson Green Craft, LLC

Location: New York, NY

Posted Jun 17, 2025

Finish carpenter with 5+ years experience required working in high end NYC residences, such as apartments and townhouses.

RN Aesthetic Injector/All Locations

Company: Body Factory Skin Care

Location: New York, NY

Posted Jun 17, 2025

Provide answers to pre-treatment and post-treatment questions. Accurate charting and clinical documentation of each and every client that you see.

Service Technician

Company: Accelera

Location: New York, NY

Posted Jun 18, 2025

5+ years of field experience with commercial heating and air conditioning (for experienced roles). EPA Type 1 & 2 or universal certification.

Lead Software Engineer

Company: Disney Entertainment and ESPN Product & Technology

Location: New York, NY

Posted Jun 18, 2025

This includes product engineering, media engineering, quality assurance, engineering behind personalization, commerce, lifecycle, and identity.

Carpenter

Company: New York University

Location: New York, NY

Posted Jun 17, 2025

The ability to read mechanical sketches and shop drawings. The ability to use all power and hand tools. The ability to lift and carry up to 50 pounds, climb a…

Entry-Level to Experienced Teacher - Brooklyn

Company: Success Academy Charter Schools, Inc.

Location: Brooklyn, NY

Posted Jun 17, 2025

To be considered for this role, applicants must hold a bachelor’s degree before starting first day of work with Success Academy - a background in education is…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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