Excellent Customer Experience Jobs in New York City, NY

1,675,284 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Machinist B

Company: Oerlikon

Location: Westbury, NY

Posted Jun 05, 2025

Set up and operate more than one machine tools; such as CNC, millers, grinders, sheet metal equipment and hand tools for machining components.

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Safety Security Officer

Company: Westhab Inc.

Location: Brooklyn, NY

Posted Jun 04, 2025

 Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification…

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Sales Associate

Company: Instacart

Location: New York, NY

Posted Jun 04, 2025

Familiarity with tools of the trade (eg. Microsoft Office, Excel, Google Drive, Salesforce). Act as a primary point of escalation for technical issues.

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HVAC Service Technician

Company: HomeServe Energy Services

Location: Staten Island, NY

Posted Jun 04, 2025

The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or…

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LN Concerts, Staff Accountant I

Company: Live Nation

Location: New York, NY

Posted Jun 05, 2025

Position is a blend of transactional and entry-level Accounting. Reconcile Petty Cash as well as coordinate cash deposits and pickups.

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Optician/Sales Associate

Company: MN Optical

Location: Bronx, NY

Posted Jun 04, 2025

Must have experience taking proper measurements and dispensing all eyewear. APPLICANTS MUST HAVE OPTICAL SALES EXPERIENCE. Job Types: Full-time, Part-time.

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Injection Molding Technician

Company: Moldex-Metric, Inc

Location: Culver City, CA

Posted Jun 05, 2025

Follow and enforce safety rules and regulations, housekeeping and good shop practices within the manufacturing area. Must speak English and Spanish.

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Staff Software Engineer, Platform (Mobile)

Company: Gemini Trust Company

Location: New York, NY

Posted Jun 05, 2025

Play a key role in technical evaluation of potential tools, libraries and vendor contracts. Expertise in React Native, navigation libraries (especially React…

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System Executive Chef/ Buffalo NY

Company: Metz Culinary Management

Location: New York, NY

Posted Jun 04, 2025

Process improvement experience in a multi-outlet setting is a *MUST*. LOCATION:* Buffalo, NY, Candidates must be willing to relocate to the Buffalo NY commute…

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Maintenance/Custodian

Company: The Child Center of NY

Location: Brooklyn, NY

Posted Jun 04, 2025

Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems (including relevant equipment and tools). Low voltage experience a plus.

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Senior Customer Service Representative

Company: BillionToOne

Location: Union City, CA

Posted Jun 04, 2025

TheSenior Customer Service Representative is an onsite position, located in our brand new, state-of-the-art, 90,000 square foot facility in Union City, CA.

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Software Engineer, Funding (Mobile)

Company: Gemini Trust Company

Location: New York, NY

Posted Jun 05, 2025

An ideal candidate will have a strong aptitude for identifying opportunities to improve user experience, robust experience translating design frameworks into…

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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