Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Senior Software Development Engineer - Rails ART19 - Shaping the Future of Podcast Technology

Company: Amazon.com Services LLC

Location: Culver City, CA

Posted May 14, 2025

5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 15, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

Customer Service Representative - Bilingual Spanish

Company: Continuum Global Solutions

Location: Brooklyn, NY

Posted May 15, 2025

We are hiring *Spanish Bilingual Customer Service Representatives* for our office in Brooklyn, New York who will support incoming calls from New York City…

Waste Collection Roll-Off Driver - Brooklyn

Company: Interstate Waste Services

Location: Brooklyn, NY

Posted May 13, 2025

All Drivers must have a valid Class A or B CDL with airbrake endorsement, and a clean driving record. A minimum of 1 year of experience driving and operating a…

Multi-State Licensed Per Diem Pharmacist - Online (closed-door)

Company: Animus Veterinary Group

Location: Union City, CA

Posted May 15, 2025

Maintain accurate records of prescriptions, patient profiles, and pharmacy transactions using pharmacy software. No patient consultations are required.

Technical Architect Salesforce (Agentforce & Data Cloud)

Company: IBM

Location: New York, NY

Posted May 14, 2025

This position requires a blend of architectural vision, hands-on technical skill, and excellent communication abilities to articulate complex concepts to both…

Grant Accountant

Company: The Fedcap Group

Location: New York, NY

Posted May 13, 2025

Bachelor’s degree in accounting, Finance, or a related field. Experience working with federal and state grants. Manage assigned grants from award to close-out.

Machinist

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Gen AI Engineer - Marquee - Associate - NYC - GBM Public

Company: Goldman Sachs

Location: New York, NY

Posted May 15, 2025

Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber…

Expert Veneer Craftsman

Company: PH Custom Woodworking

Location: Bronx, NY

Posted May 14, 2025

High-end architectural millwork company in search of an EXPERT full-time veneer department technician. PLENTY of overtime, during the weekends in the shop / on…

Machinist's Helper

Company: DEPT OF ENVIRONMENT PROTECTION

Location: New York, NY

Posted May 15, 2025

In addition to field work, the Machinist’s Helpers will assist machinists in the machine shop to make parts needed for Infrastructure repairs.

Service Electricians

Company: Mauceri Electric Corp.

Location: Middle Village, NY

Posted May 14, 2025

This position requires a clean valid drivers license as you will routinely be driving a company truck. Applicant must have experience working from company truck…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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