Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: New York, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

Retail Sales Associate

Company: BIRKENSTOCK

Location: New York, NY

Posted Oct 23, 2025

Utilize basic math skills for cash handling and processing transactions accurately at the cash register. Basic math skills are essential for cash handling…

China Threat Context Analyst

Company: Microsoft

Location: New York, NY

Posted Oct 23, 2025

The analyst will leverage their language skills and geopolitical knowledge to research and develop reports on malicious nation-state influence and cyber-enabled…

General Construction Worker

Company: AV Brad Construction LLC

Location: New York, NY

Posted Oct 23, 2025

Operate basic hand tools and power tools under the supervision of experienced team members. Maintain equipment and tools in good working condition by performing…

Medical Assistant

Company: Kaiser Permanente

Location: Redwood City, California

Posted Oct 23, 2025

Project Manager / NY, NJ and CT (Tri-State Area) - Contract Furniture - HiTouch Remote

Company: Staples, Inc.

Location: Queens, NY

Posted Oct 23, 2025

Minimum of three (3) years of project management and/or design and/or construction experience required. Project Manager who fully understands deadlines and…

Bilingual Customer Service Representative (ON SITE)

Company: Manpower

Location: New York, NY

Posted Oct 23, 2025

Answer inbound calls and provide accurate information and support. Clear, professional communication and active listening skills.

Construction Laborer

Company: Marin Workforce

Location: New York, NY

Posted Oct 23, 2025

Fire Watch certification a plus. You must have a minimum of an SST Card* and a minimum of 2 years experience working on construction sites as a laborer.

Call Center Representative

Company: Farmland Fresh Dairies LLC

Location: Jamaica, NY

Posted Oct 23, 2025

Able to perform 200 inbound and outbound calls per day. Answers inbound calls for Order delivery, responds to questions. Perform Outbound calls to customers.

Fullstack Engineer

Company: Pickle

Location: New York, NY

Posted Oct 23, 2025

Degree in computer science, or related field. Drive decisions that influence the product design, application functionality, and technical operations and…

Cybersecurity Analyst SOC Levels 3-5

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Oct 23, 2025

Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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