Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Commercial Electrician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

As member of our team, you will work daily under the guidance of our in-house Master Electrician and side by side with one of our Experienced Electricians to…

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) year experience in the field of accounting with strong knowledge of Generally Accepted Accounting Principles (GAAP).

Estimator For HVAC / Plumbing

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

Familiarity with analyzing requirement data to develop material and cost estimates for large projects. Developing and maintaining relationships with company…

DOB Full Gas Work Qualified - Welder / Pipefitter

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. DOB Full Gas Work Card.

Accountant (Hybrid)

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Apr 26, 2025

Minimum three (3) years’ experience in the field of accounting required with strong knowledge of Generally Accepted Accounting Principles (GAAP) preferred.

Injection Mold Lead

Company: Onyx Industries

Location: Harbor City, CA

Posted Apr 25, 2025

Forklift certification is a plus. Proficiency using measuring tools: calipers, micrometers, and optical comparators. Able to lift up to 50 lbs regularly.

Boiler Repair Welder / Technician

Company: Controlled Combustion

Location: Bronx, NY

Posted Apr 25, 2025

We maintain a Class "A" installers license in New York City and are licensed throughout the metropolitan area as well. Boiler Repair: 1 year (Preferred).

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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