Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

A/C Technician

Company: All Systems Mechanical

Location: East Elmhurst, NY

Posted Apr 18, 2025

_*A valid driver license and good standing record is necessary, we will not hire without one.*_. Familiar with materials, methods and tools used in the…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Jersey City, NJ

Posted Apr 18, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Potential for additional inclement weather pay (from 0 to $200 per day).

Full Stack Developer- AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

Lead, Plastics and Technology

Company: World Economic Forum LLC

Location: New York, NY

Posted Apr 18, 2025

A bachelor's degree in a relevant field such as business administration, engineering, computer science, environmental science, economics, or a related…

Database Developer - AI Trainer

Company: DataAnnotation

Location: New York, NY

Posted Apr 18, 2025

You can work on your own schedule. A bachelor's degree (completed or in progress). You will work with the chatbots that we are building in order to measure…

MDS Assessor

Company: Union Plaza Care Center

Location: Flushing, NY

Posted Apr 18, 2025

Collaborate with interdisciplinary teams to develop and implement effective treatment plans for patients. This role requires a strong understanding of medical…

Assistant Manager HVAC & Electric

Company: Universal Studios Hollywood

Location: Universal City, CA

Posted Apr 18, 2025

More than 1 year experience in mechanical or electrical engineering. Coach and develop trade technicians with continuous improvement methodologies to trouble-…

Part-time Sales Associate (West Village)

Company: Brooklinen

Location: New York, NY

Posted Apr 17, 2025

At Brooklinen, our goal is to offer a competitive total compensation package which we determine based on specific market data taking into account our company…

Project Accountant

Company: Avdoo & Partners Development

Location: New York, NY

Posted Apr 18, 2025

Prepare and distribute monthly and quarterly financial reporting packages (income statements, balance sheets, cash flow statements) to internal stakeholders and…

CDL-A Dedicated Truck Driver

Company: Marten Transport

Location: Yonkers, NY

Posted Apr 18, 2025

Must have a minimum of 6 months recent qualified CDL-A driving experience to apply. Potential for additional inclement weather pay (from 0 to $200 per day).

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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