Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Sales Support Representative

Company: MetroNorth Strategies

Location: New Rochelle, NY

Posted Oct 15, 2025

Tech-savvy with a knack for learning new systems and tools. Drive product sales through consultative conversations, upselling, and cross-selling.

Digital Graphic Designer

Company: Harman International

Location: New York, NY

Posted Oct 15, 2025

UX/UI design familiarity: wireframes, prototypes, responsive design, and accessibility best practices. Ability to translate messages into effective creative…

Legal Customer Service Representative

Company: Law Offices of Robert S. Gitmeid & Associates

Location: New York, NY

Posted Oct 15, 2025

Must be computer literate: Ability to easily learn the Firm’s case management software. This person will be responsible for working with both clients and…

Advanced Application Engineer

Company: Experis

Location: New York, NY

Posted Oct 15, 2025

Lead the design and architecture of Salesforce solutions across Sales Cloud, CPQ, and custom applications. Provide technical leadership to development teams and…

Plumbing Service/Install Technician

Company: Vigilante Plumbing, Heating and Air Conditioning

Location: Brooklyn, NY

Posted Oct 15, 2025

NYC natural gas certification (Preferred). Clean driving record & ability to pass a pre-employment physical. ✅ *Company phone, uniforms, and advanced tools*.

Drywall Estimator

Company: Cobalt Recruitment

Location: Queens, NY

Posted Oct 15, 2025

Drywall Estimating role at a well-established Drywall Sub Contractor based in Long Island City. Leading Projects through the 5 Boroughs Location: Long Island…

Project Accountant - Construction

Company: RailWorks Corporation

Location: New Rochelle, NY

Posted Oct 15, 2025

Assists the Project Managers in preparing progress invoices, change order preparation, and sub-contractor management. New Rochelle, NY 10804 (Required).

Custodian

Company: Live By The Sword Salon

Location: Manhattan, NY

Posted Oct 15, 2025

Sweep and vacuum carpets by the entry way in all shops. Support facilities maintenance by reporting any repairs or maintenance needs to management promptly.

Accountant - New York, NY - Full-Time

Company: Your Part-Time Controller, LLC

Location: New York, NY

Posted Oct 15, 2025

4 WEEKS PAID TIME OFF, generally consisting of 100 hours paid vacation to start with eligibility for additional vacation based on tenure and a minimum 40 hours…

IT Systems & Security Analyst

Company: EnTech Engineering, PC

Location: New York, NY

Posted Oct 15, 2025

This position bridges Helpdesk and Infrastructure by managing complex technical issues, performing system security audits, and developing automation for…

CDL-A Truck Driver

Company: Roehl Transport

Location: New York, NY

Posted Oct 15, 2025

Our smartphone app helps keep you connected, even when you're away from the truck. Roehl's Dynamic Pay Plans rewards you for your time, not just the miles you…

Home Care Registered Nurse or Nurse Practitioner - $15,000 sign-on bonus

Company: St Mary's Healthcare System for Children

Location: Bronx, NY

Posted Oct 15, 2025

Holds a valid *Registered Nursing license or Nurse Practitioner License* to practice in New York State. Supports organizations mission to provide the highest…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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