Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Armed Guard/Law Enforcement Background Required - 31490

Company: Harvard Protection Services, LLC

Location: New York, NY

Posted Mar 06, 2025

Must have a security guard license or be able to obtain one within an acceptable period. Responsible for becoming familiar with incoming and outgoing traffic,…

Armed Security Officer

Company: Paragon Systems, Inc.

Location: Manhattan, NY

Posted Mar 06, 2025

Lastly, duties also include preserving order and acting to enforce regulations / directives for the site pertaining to personnel, visitors, and premises.

Part-time Pharmacist

Company: The Cannabist Company

Location: Brooklyn, NY

Posted Mar 08, 2025

This position requires that the incumbent maintains an active State pharmacist license and has completed the course(s) pursuant to the Statute.

Senior Manager - Call Center Quality Assurance

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 04, 2025

Identify and evaluate state-of-the-art technologies: defining user requirements: productivity, quality, and member-service standards; contributing information…

Senior Project Manager - Creative fabrication and large format print company

Company: Color X, Inc.

Location: New York, NY

Posted Mar 04, 2025

Proven experience in the print, fabrication, and installation industry, with a focus on managing projects either on the vendor, agency, or retailer side.

Associate Manager, Member Marketing

Company: EQUINOX

Location: New York, NY

Posted Mar 08, 2025

The Associate Manager will be responsible for developing a comprehensive strategy and executing a variety of initiatives aimed at driving trial, adoption, usage…

High School Math Teacher

Company: Williamsburg Charter High School

Location: Brooklyn, NY

Posted Mar 06, 2025

Design opportunities for students to use the world around them as a classroom through field trips and or/inviting guests into the classroom as appropriate.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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