Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Security Officer - Bronx Mental Health Facility

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Customer Complaint Coordinator

Company: Professional Transit

Location: Astoria, NY

Posted Oct 10, 2025

Conduct outbound calls to follow up on unresolved issues or gather additional information from clients. Maintain accurate records of complaints and resolutions…

Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 11, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

Project Manager II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Oct 11, 2025

Develop and maintain detailed project plans, coordinate project resources, track milestones and deliverables, provide scope management and change control,…

Software Engineer

Company: Finch Legal

Location: New York, NY

Posted Oct 11, 2025

Collaborate Cross-Functionally: Partner with product, ops, design, and legal experts to define and deliver real-world impact.

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

Residential Carpenter / Jack of all Trades

Company: Yorkville Repairs & Contracting LLC

Location: New York, NY

Posted Oct 11, 2025

Owns full set of personal hand tools; company provides all power tools and specialty equipment. Must have minor plumbing and electrical knowledge (installation-…

Security Officer (Driving Position)

Company: Industry Security Services, Inc.

Location: City of Industry, CA

Posted Oct 10, 2025

Respond promptly to alarms, incidents, and service calls. This is a *driving position*, requiring regular patrols, site oversight, and thorough documentation…

Security Officer - Brooklyn Area Nursing Home.

Company: Tarian Group NY

Location: New York, NY

Posted Oct 10, 2025

Follow procedures for fire prevention, property patrol, and incident reporting. Valid and Current New York State Security Guard License.

Pharmacist - (Temporary) Cancer Center, Midwood Brooklyn

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Oct 11, 2025

Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements and professional standards pertaining to…

Vulnerability Management Analyst 2

Company: New York University

Location: New York, NY

Posted Oct 11, 2025

And 3+ years Experience with Splunk SPL and Splunk Dashboard Studio, Internet of Things search engines (e.g. Censys, Shodan), scanning a large enterprise…

HVAC Sales Associate

Company: Henick-Lane

Location: Long Island City, NY

Posted Oct 10, 2025

Conduct strategic cold calling and email campaigns to generate new business leads within our target markets. Engage with business contacts to understand their…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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