Excellent Customer Experience Jobs in New York City, NY

1,674,323 open positions · Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Billing & Revenue Accountant

Company: Saint Ann's School

Location: Brooklyn, NY

Posted Oct 09, 2025

The lives of our graduates speak powerfully to the potential of an education based on these principles to ignite a love of learning and sustain creative energy…

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Compliance Testing / Data Mining Analyst

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 09, 2025

Collaborate with the internal Business Intelligence Group to generate high-quality data and reports for compliance monitoring and testing purposes; employ data…

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Senior Cloud Engineer

Company: Horizon Media LLC

Location: New York, NY

Posted Oct 10, 2025

Degree in computer science related field. Act as the subject matter expert for clients, managers, application and engineering teams, to resolve technical issues…

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Executive Pastry Chef

Company: Wythe Hotel

Location: Brooklyn, NY

Posted Oct 10, 2025

Create special occasion amenities for VIP guests and celebrations. Create arrival amenities for guest rooms (currently financiers with herbal tea).

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Custodian

Company: Rye Ymca

Location: Rye, NY

Posted Oct 09, 2025

Records and reports all needed repairs; repairs as directed. Ability to erect and stand on ladders and platforms at heights up to 30 feet.

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Retail Sales Associate

Company: FollowUS Global

Location: New York, NY

Posted Oct 09, 2025

At least 1 year of retail, customer service, or field sales experience preferred. In this hybrid role, you'll engage directly with walk-in customers in the…

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Retail Stock Associate (Overnight Shipment)

Company: Gap

Location: New York, NY

Posted Oct 10, 2025

Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as…

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Creative Strategist and Graphic Designer

Company: New York University

Location: New York, NY

Posted Oct 10, 2025

5+ years relevant experience in graphic design, video design, marketing, and creative strategy or a combination of education and experience.

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General Concrete Laborer

Company: Armorock

Location: Boulder City, NV

Posted Oct 09, 2025

High school diploma or equivalent, and one year of work experience in the manufacturing industry utilizing hands-on technical skills and production processes.

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Retail Sales Associate - Flushing/Queens

Company: Wells Enterprises

Location: New York State

Posted Oct 09, 2025

Must maintain current and valid driver's license. Effectively manages time and priorities for store calls within territory. 1-3 years of selling experience.

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Senior Project Manager – Heavy Civil Construction

Company: Frontier-Kemper Constructors, Inc.

Location: New York, NY

Posted Oct 09, 2025

PMP certification or Professional Engineer (PE) license preferred. Coordinate and manage engineering, field operations, subcontractors, and suppliers to meet…

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Presentation Specialist, SR

Company: Robert Half

Location: New York, NY

Posted Oct 09, 2025

Able to troubleshoot more complex or advanced tasks equipment or software concerns on own. *Exercise independent judgment use established procedures standards…

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Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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