Excellent Customer Experience Jobs in New York City, NY

Positions 1,675,284 Updated daily

Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Sous Chef

Company: The Smith

Location: New York, NY

Posted Oct 04, 2025

Provides feedback and guidance focusing on support and hospitality, ensuring that all team members have the tools to succeed. 401K plan with company match.

Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 04, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field is required. Professional development budget and certification reimbursement.

Supervising Pharmacist

Company: 79 TH STREET PHARMACY

Location: New York, NY

Posted Oct 04, 2025

Experience in medical management and critical care environments. The ideal candidate will be responsible for ensuring the safe and effective use of medications,…

Janitorial Cleaner

Company: ABM Industries

Location: Culver City, CA

Posted Oct 04, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Custodian

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 04, 2025

Valid driver’s license required. Drive vans, industrial trucks, or other vehicles as needed. Notify managers concerning the need for major repairs or additions…

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Senior AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Cyber Risk Analyst, AVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 03, 2025

A bachelor’s degree in computer science, information systems management, or a related discipline is preferred; alternatively, demonstrated equivalent experience…

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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