Excellent Customer Experience Jobs in New York City, NY

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Looking for Excellent Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the New York City, NY area.

Frontend Engineer

Company: Odyssey

Location: New York, NY

Posted Oct 03, 2025

You’ll work side-by-side with our product, design, and engineering teams to build polished, scalable, and user-friendly interfaces that make accessing education…

Custodial/ Janitor Worker

Company: St Nicks Alliance

Location: Brooklyn, NY

Posted Oct 03, 2025

Pick up and deliver supplies and materials to classrooms, the kitchen and offices. Clean and prepare Kitchen/cafeteria for the use by staff and other…

Senior Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 03, 2025

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners.

PLASTERER (HOUSING AUTH-40 HRS/WK)

Company: NYC HOUSING AUTHORITY

Location: Bronx, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Presentation Designer (Investment Banking) - 2nd Shift (On-site)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Proficiency with design and data visualization tools, including Adobe Creative Suite (Illustrator, Photoshop, etc.). High proficiency in Microsoft PowerPoint.

City Custodial Assistant

Company: OFF OF PAYROLL ADMINISTRATION

Location: Manhattan, NY

Posted Oct 03, 2025

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs.

Sr. Salesforce Architect with State/ Federal Agency experience

Company: Donnelly & Moore Corporation

Location: New York, NY

Posted Oct 03, 2025

Salesforce Chief Technology Officer (CTO) from Salesforce professional services with a minimum of 5 years' experience in Gov Cloud environments.

Product Marketing Associate (Hybrid)

Company: RR Donnelley

Location: New York, NY

Posted Oct 03, 2025

Collaborate with external agencies, freelancers, and vendors to develop marketing materials for all active campaigns.

Oiler

Company: DEPT OF PARKS & RECREATION

Location: New York, NY

Posted Oct 03, 2025

There may be certain age requirements to obtain this license. As a prospective employee of the City of New York, you may be eligible for federal loan…

Electrician

Company: Newland Electrical Inc.

Location: Jamaica, NY

Posted Oct 03, 2025

Licensing: Valid electrician’s license or certification (as per state requirements). Proficiency in using diagnostic tools, hand tools, and power tools.

Graphic Illustrator Specialist

Company: Macy’s

Location: New York, NY

Posted Oct 03, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Communication and Collaboration: Excellent written…

Distinguished AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 03, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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