Excellent Customer Experience Jobs in Remote

474,284 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

MANAGER SALES, NEW LOGO

Company: UKG

Location: Gunnison, CO / Remote

Posted Feb 03, 2025

eCommerce Analytics Engineer

Company: Passport Shipping

Location: Remote

Posted Feb 03, 2025

Passport is a global solutions provider for direct-to-consumer businesses, specializing in international shipping. They offer extensive network, in-house logistics and ecommerce expertise, and integrations with platforms like Shopify. The data team at Passport aims to improve decision-making across the organization by providing insights and tracking performance. They seek a self-driven, experienced data professional to work on cost-saving projects and create transparent processes between finance and tech teams.

Dutch Technical Support Representative

Company: Kyndryl

Location: Midrand, South Africa / Remote

Posted Feb 03, 2025

Outage Manager

Company: GE Vernova

Location: Boston, MA / Remote

Posted Feb 03, 2025

Customer Success Manager

Company: Reveleer

Location: Remote

Posted Feb 03, 2025

Reveleer, a healthcare data and analytics company, is seeking a Customer Success Manager with 5+ years of experience in managing Risk Adjustment projects for Medicare, Medicaid, and Commercial lines. The role involves developing client strategies, ensuring platform adoption, and driving customer growth. Key responsibilities include managing client relationships, resolving issues, and leading continuous improvement initiatives. The ideal candidate should possess strong analytical skills, effective communication abilities, and a customer-focused mindset. Reveleer offers a competitive salary, benefits, and opportunities for professional growth.

Senior Application Engineer - Photonics (Remote)

Company: Ansys

Location: Ottawa, Canada / Remote

Posted Feb 03, 2025

Sales Planner

Company: GSTV

Location: Remote

Posted Feb 03, 2025

GSTV is committed to fostering an inclusive team and culture, encouraging personal and professional growth. The company values growth, social accountability, tenacious behavior, and valued actions. Benefits include comprehensive medical, dental, vision, life insurance, and more. GSTV offers hybrid and remote work options, with candidates near the New York office being considered for on-site roles. The Sales Planner role involves partnering with Account Executives to build strategic media plans, manage account relationships, and ensure campaign success. The ideal candidate is an energetic, strategic thinker with strong communication skills and experience in the media industry.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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