Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr. Account Based Marketing Manager

Company: Niche

Location: Remote

Posted Feb 03, 2025

Niche, a leading school search platform, is seeking an experienced marketing professional with a focus on ABM strategies and field marketing. The role involves developing and executing multichannel ABM strategies, campaign management, field marketing, sales collaboration, data-driven insights, and tech stack optimization. The ideal candidate should have 8+ years of B2B marketing experience, preferably in technology-focused or B2B SaaS environments. The company offers a competitive compensation package, flexible work arrangements, and a comprehensive benefits program. Niche is committed to fostering an inclusive and innovative environment.

NX CAD Implementation Consultant

Company: Siemens Digital Industries Software

Location: Preston, United Kingdom / Remote

Posted Feb 03, 2025

VP of Provider Sales

Company: Garner Health

Location: Remote

Posted Feb 03, 2025

Garner Health is a rapidly growing healthcare company backed by top-tier venture capital firms. Their mission is to transform the healthcare economy by delivering high-quality and affordable care for all. They achieve this by helping employers restructure their healthcare benefits, providing clear incentives and data-driven insights to guide employees to higher-quality, lower-cost healthcare providers. This results in better health outcomes for patients and rewards doctors for practicing well rather than performing more procedures. Garner Health is currently seeking an experienced sales leader to head their Provider Sales function, with responsibilities including building out the distribution model, closing new deals, growing the brand, and achieving annual sales goals. The ideal candidate should have 8+ years of sales leadership experience, a deep understanding of value-based care, and a commitment to Garner's mission.

VP, B2B Marketing

Company: Niche

Location: Remote

Posted Feb 03, 2025

Niche is seeking an experienced B2B marketing professional to lead a team in positioning their enrollment management services as the best in class solution for K12 and Higher Education institutions. The role involves strategic planning, demand generation, deepening partner relationships, product marketing, leadership, metrics and performance management, and operational excellence. The ideal candidate should have 15+ years of marketing experience, with at least 5 years in leadership roles within high-growth B2B SaaS businesses. Niche offers a competitive compensation package, flexible work environment, and a comprehensive benefits program.

Director, HR Advisory Services (Asia Pacific)

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Feb 03, 2025

Senior Manager, SW Applications

Company: Bank of Montreal

Location: Remote

Posted Feb 03, 2025

The job posting is for a Technology Leader position at BMO Financial Group, focusing on Data Analytics and Reporting. The role involves managing a team, providing strategic input, and ensuring the delivery of technology solutions within budget and standards. The ideal candidate should have 10-15 years of experience in technology leadership, knowledge of software development practices, and experience with ECIF, MDM, AWS, and IBM technology stack. The role offers a competitive salary range of $92,400 - $171,600, along with a comprehensive benefits package. BMO emphasizes an inclusive workplace and opportunities for growth and impact.

Solution Sales Executive, ITSM Nordics

Company: Atlassian

Location: Amsterdam, Netherlands / Remote

Posted Feb 03, 2025

Technical Sourcing Specialist/Recruiter

Company: WebFX

Location: Remote

Posted Feb 03, 2025

The company is seeking a talent acquisition specialist with 2+ years of experience in sourcing, particularly for developers and engineers. The role involves managing the recruitment cycle, consulting on hiring strategies, and using various tools like Job Boards, Meeting Platforms, and Applicant Tracking Systems. The company values ongoing learning, providing training and resources. They emphasize qualities such as reliability, attention to detail, and the ability to get things done. The working hours are flexible, accommodating different time zones. The company is committed to diversity and inclusion, fostering an environment where underrepresented groups can excel in STEM careers.

Principal Partner Solutions Architect, Rovo AI

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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