Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Account Executive Mid-Market, UK&I (Workvivo)

Company: Zoom

Location: Remote

Posted Jan 24, 2025

Workvivo, an employee experience platform, seeks a member for its EXP team to boost Workvivo's adoption among current Zoom customers and new prospects. The ideal candidate will have experience managing mid-market sales cycles, closing deals in a fast-paced SaaS environment, and building C-level executive relationships. Fluency in English is required. Workvivo, part of Zoom, values customer satisfaction and aims to enhance employees' working lives globally.

Sr. Director, Engineering Operations

Company: Alteryx

Location: Remote

Posted Jan 24, 2025

Alteryx is seeking a Sr. Director of Engineering Operations for a remote-friendly position. The role involves driving engineering excellence, fostering a culture of continuous improvement, and ensuring operational efficiency across the global engineering organization. The ideal candidate should have extensive experience in software engineering, leadership, and managing distributed teams. They will be responsible for defining operational standards, leading improvement initiatives, and communicating progress to executive leadership. The role offers a significant opportunity to shape the future of engineering at Alteryx and contribute to the company's continued success.

Account Executive – Software Solutions - SMB

Company: eMoney

Location: Remote

Posted Jan 24, 2025

The Account Executive – Software Solutions role involves driving sales within a designated territory (West Coast), focusing on eMoney products in the SMB space. Key responsibilities include generating revenue, pursuing sales opportunities, executing sales strategies, and collaborating across teams. Requirements include a Bachelor’s degree or equivalent experience, 1-3 years of sales experience preferably in FinTech, and skills such as proven sales success, self-motivation, strong communication, negotiation, organization, and analytical abilities. The salary range is $52,000 - $69,000, with additional benefits including a commission program, retirement contributions, health insurance, sick leave, parental leave, and paid time off.

Agency CMBS Desk Head - Director

Company: Deutsche Bank

Location: New York, NY / Remote

Posted Jan 24, 2025

Deutsche Bank is seeking an Agency CMBS Desk Head (Director level) for their New York office. The role involves acting as a market maker in Agency CMBS Bonds, providing liquidity to clients, and supporting Deutsche Bank's new issue business. The successful candidate will lead a team, build client relationships, manage market risk, and generate trade ideas. Deutsche Bank offers a diverse and inclusive environment, a hybrid working model, competitive compensation, and various benefits including health and wellbeing benefits, retirement savings plans, and family building benefits.

Procurement Specialist

Company: ADVATIX

Location: Remote

Posted Jan 24, 2025

The job posting is for a Procurement Specialist role, which is a key position in the Supply Chain team. The role involves managing complex procurement processes, developing strategic sourcing initiatives, negotiating high-value contracts, and maintaining strong vendor relationships. The ideal candidate should have a Bachelor's degree in business, supply chain management, or a related field, with a minimum of eight years of experience in procurement, preferably in the fulfillment/warehousing sector. The role requires excellent leadership, communication, and interpersonal skills, and the ability to thrive in a fast-paced environment. The company, Advantix® Inc, is a leading provider of e-commerce Supply Chain and Logistics Consulting Services and Solutions, committed to an inclusive workplace.

Senior HR Benefits Analyst

Company: Alight Solutions LLC

Location: Remote

Posted Jan 24, 2025

Alight, a company focused on human insights and cloud technology, is seeking a Senior HR Benefits Analyst. The role involves supporting health and insurance benefits administration, managing billing and invoices, and leading compliance-related items. Alight values diversity, equity, and inclusion, and offers a comprehensive total rewards package. The ideal candidate should have a background in HR, Finance, Accounting, or Business, with proficiency in Workday or other cloud-based systems.

Area Sales Manager- New England

Company: Intuitive

Location: Nashua, NH / Remote

Posted Jan 24, 2025

Intuitive is a company dedicated to minimally invasive care, utilizing ingenious technology and robotic-assisted surgery. They aim to foster an inclusive and diverse team, committed to making a difference in healthcare. The da Vinci® Area Sales Manager role involves selling the da Vinci® Surgical System to hospitals, requiring knowledge of robotics, solution selling skills, and the ability to build a team of advocates. The ideal candidate should have a Bachelor's degree, minimum 5 years of sales experience, preferably in healthcare or capital sales, and a proven track record in capital medical equipment sales. They must possess excellent interpersonal and communication skills, and be able to travel up to 50%.

Team Lead - iSeries Operations

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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