Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr. Software Engineer, Windows Vulnerability Research & Detection (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 24, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Senior Software Engineer for its Content Research & Integration Tactical team. The role involves developing detection logic for attack techniques across Windows OS versions, working on user-mode and kernel-mode components, and collaborating with multiple teams. The ideal candidate should have post-secondary education in computer science or equivalent experience, low-level OS knowledge, proficiency in C, C++, Python, and understanding of cybersecurity practices. Preferred qualifications include certifications like OSCP or OSCE, prior experience with low-level code, and agile software delivery.

Supervisor, Client Support (Remote)

Company: Broadridge

Location: Remote

Posted Jan 24, 2025

Broadridge is seeking a Team Supervisor for a remote role. The ideal candidate will lead, coach, and mentor a team, ensuring high performance and productivity. They will develop strategies to improve team efficiency, monitor KPIs, and collaborate with other teams for client issue resolution. Preferred qualifications include a bachelor's degree, bi-lingual skills, proven leadership, strong interpersonal skills, and proficiency in Microsoft Office Suite and CRM software. Broadridge values a diverse, equitable, and inclusive environment, offering comprehensive benefits and a flexible work model.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 24, 2025

IT Product Owner - OT Management

Company: Hitachi Energy

Location: Krakow, Poland / Remote

Posted Jan 24, 2025

Tools and VAS Architect

Company: G Fiber FGB

Location: Kansas City, MO / Remote

Posted Jan 24, 2025

GFiber, an Alphabet company, is seeking a Senior Telecom Value Added Systems and Tools Architect. The role involves designing, developing, and implementing innovative systems and tools to enhance telecom offerings and drive business growth. The ideal candidate will lead architecture and design of new systems, understand telecom landscape and emerging technologies, collaborate with cross-functional teams, and develop network tools and data analytics platforms. A Bachelor's degree in a related field, minimum 8 years of experience in telecom systems, and proficiency in Python, Java, SQL are required. A Master's degree and 12+ years of experience are preferred. The US base salary range is between $139,000 - $203,000 K + bonus + equity + benefits.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 24, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except NYC Metro Area, and requires working hours in EST/CST. Samsara offers a competitive compensation package, flexible working model, and a commitment to diversity and inclusion.

SaaS Operations Administrator

Company: Trimble

Location: Remote

Posted Jan 24, 2025

Trimble Transportation is seeking a SaaS Operations Administrator for a remote role in the US and Canada. The successful candidate will play a crucial role in facilitating effective technical services, collaborating with various teams to detect, investigate, and resolve software and hardware issues. Key responsibilities include managing application level upgrades, troubleshooting technical issues, developing monitoring solutions, maintaining server inventory, and acting as a subject matter expert for cloud solutions. The ideal candidate should have TruckMate TMS experience, Microsoft Azure experience, PowerShell scripting skills, and expertise in Windows Server and Active Directory administration. Excellent communication skills and the ability to prioritize workloads with critical deadlines are also required.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages