Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Associate Software Engineer

Company: FiscalNote

Location: Remote

Posted Jan 23, 2025

The text describes a job position in a tech company, FiscalNote, that focuses on connecting people to their governments through applications. The role involves working on various aspects of the tech stack, from front-end user experiences to backend functionality and APIs. The team is part of the R&D organization, driving technology vision and strategy for data and application products. The ideal candidate is motivated, collaborative, eager to learn, and an excellent communicator. They should have basic coding skills, familiarity with .NET and C#, and interest in Generative AI and LLM technologies. The role offers opportunities to learn SQL, debug websites, contribute to data pipelines, and work with various backend and web application technologies.

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian is seeking a Data Engineer for its Go-To Market Data Engineering (GTM-DE) team. The role involves building a data lake, maintaining big data pipelines, and facilitating the movement of billions of messages daily. The ideal candidate should have at least 2 years of experience as a software or data engineer, strong programming skills, and experience with data modeling and modern software development practices. They should be comfortable working in a fast-paced environment, solving complex problems, and have experience with AWS services like EMR, Kinesis, RDS, S3, and SQS. Atlassian values diversity and offers comprehensive perks and benefits.

Infrastructure Security Engineer

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

AppFolio, a pioneering cloud and AI company, is seeking an Infrastructure Security Engineer. The role involves designing, building, and maintaining security infrastructure, and promoting a 'secure by default' culture. The ideal candidate should have 2-5 years of experience with AWS, Terraform, Linux Enterprise systems, CI/CD pipelines, and automation scripting. Proficiency in Ruby is required, with an eagerness to learn new languages. The position offers a base salary of $104,000-$130,000, with additional benefits and bonuses.

P&C Field Service Engineer/Technician

Company: GE Vernova

Location: Boston, MA / Remote

Posted Jan 23, 2025

The P&C Field Service Engineer/Technician role involves leading a team in installing, commissioning, testing, and maintaining protective relaying equipment, relaying schemes, DFR equipment, SCADA systems, distribution automation systems, and associated communication equipment. The role requires strong technical knowledge, problem-solving skills, and the ability to work independently or as part of a team. The position demands a high level of safety awareness, with a commitment to GE's zero tolerance policy. The ideal candidate should have an Associate degree in Electrical Engineering Technology, Bachelor in Electrical Engineering, or related field, and possess experience in power system theory, short circuit studies, and Arc Flash phenomena. The role involves extensive travel, long hours, and weekend work. The base pay range is $72,400.00 - $90,500.00 USD Annual, with additional benefits including healthcare, retirement plans, and tuition assistance.

NOC Service Engineer II

Company: Equinix, Inc

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 23, 2025

Liberty Mutual is offering an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The Executive Underwriter will contribute to the growth and profitability of the product line through marketing, underwriting, and managing products and services on new and renewal accounts. The role requires specialized knowledge of stop loss underwriting concepts and strong strategic and marketing capabilities. The ideal candidate should have a Bachelor's degree or advanced degree, 6+ years of underwriting experience, and proven analytical ability to evaluate and judge underwriting risks. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Accounting Clerk

Company: Bankers Healthcare Group

Location: Remote

Posted Jan 23, 2025

BHG Financial is a thriving financial services company that values productivity and has an award-winning culture. They focus on transforming talented employees into effective business leaders. The company, founded in 2001, initially served the medical industry but expanded to cater to high-earning professionals across various sectors. BHG Financial is known for its innovative financial solutions, personalized concierge service, and a 360-degree approach to customer financial aspirations. They are seeking a motivated, organized, and experienced Finance/Accounting professional for a fast-paced role involving balance sheet reconciliations, data collection, and collaboration with various departments. The company offers competitive benefits, a supportive work environment, and opportunities for professional growth.

Software Engineer, Partner Engineering

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 23, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Software Engineer in Partner Engineering. The role involves collaborating with internal and external stakeholders to design, implement, and optimize solutions for top-tier partners. Responsibilities include gaining technical understanding of Liftoff's products, building custom solutions, innovating based on feedback, troubleshooting issues, and contributing to a culture of engineering excellence. Requirements include 2+ years of experience, proficiency in a programming language, strong SQL and big data analysis skills, empathy for customers, excellent problem-solving abilities, and strong communication skills.

Director Solution Consultant - State and Local

Company: ServiceNow

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

Related Pages