Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Sr Staff Cyber Security Architect

Company: GE Aerospace

Location: Blue Ash, OH / Remote

Posted Jan 23, 2025

Director, Tax

Company: Equinix, Inc

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Portfolio lifecycle Manager Allergy, Europe

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The job posting is for a role in a highly collaborative team within a European healthcare diagnostics company. Key responsibilities include developing regional strategies, coordinating new product introductions in Europe, and creating impactful marketing strategies. The ideal candidate should have a higher degree in a life science subject, preferably with specialization in immunology, and extensive knowledge in allergy diagnostics, healthcare, and IVD. Strong communication skills, problem-solving abilities, and familiarity with healthcare regulations are required. The role involves creating engaging digital content, delivering effective sales content and training, and staying current with market trends.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

US Government Contracts Manager-Sourcing

Company: GE Vernova

Location: Houston, TX / Remote

Posted Jan 23, 2025

The GE Power Conversion Sourcing Process Compliance Leader is responsible for ensuring compliance with US Government FAR/DFARS clauses and other regulations for all procurement related to projects in the region. This role involves managing the USG Sourcing Process, maintaining a Supplier Database, and preparing regulatory reports. The ideal candidate should have a Bachelor's degree, minimum 3 years of contract negotiation experience, and a proven track record in sourcing for US Government projects. Strong communication skills and problem-solving abilities are essential. This is a remote position offering professional development and competitive compensation.

Senior Solutions Engineer

Company: Twilio

Location: Remote

Posted Jan 23, 2025

Senior Counsel

Company: Garner Health

Location: Remote

Posted Jan 23, 2025

Garner Health is seeking a Senior Counsel to support its Legal team. The ideal candidate will be a detail-oriented generalist with experience in commercial contracting and data privacy, preferably in healthcare or a regulated tech company. Responsibilities include drafting, reviewing, and negotiating various agreements, supporting compliance with data and privacy laws, and collaborating with other business functions. The role reports to the Head of Legal and offers a salary range of $200,000 - $220,000. Garner Health values diversity and is committed to providing accommodations for qualified individuals with disabilities.

Wind Hub Technician- Colorado Highlands/Cedar Creek Area

Company: GE Vernova

Location: Golden, CO / Remote

Posted Jan 23, 2025

The Wind Hub Technician position at GE Vernova involves maintaining optimal function and output at wind sites through daily turbine operations, safety, quality control, and warranty repairs. The role requires local travel, partnership with site and hub leadership, and execution of contractual obligations. Essential responsibilities include working with electrical and mechanical equipment, performing maintenance and repairs, troubleshooting complex problems, and documenting work. Required qualifications include a high school diploma or equivalent, 1+ year of experience as a Wind Technician/Wind Mechanic, or completion of a Wind Certificate Program/associate degree in Energy, passing a Technical Knowledge Assessment, and basic computer skills. The hourly pay range is $25.96- $34.96, with additional benefits including healthcare, prescription drug, dental, and vision coverage, a 401(k) plan, and more.

Strategic Account Service Manager (REMOTE)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Strategic Account Service Manager (SASM) to identify and pursue new business opportunities, handle and develop key service accounts, and promote the IES product portfolio. The SASM will maintain long-lasting customer relationships, drive service activities, and collaborate with cross-functional teams. The role involves managing all elements of the service process, from installations to customer relationship management. The ideal candidate should have 3+ years of management experience in field service, account management, or program management within analytical instrument markets, a Bachelor's degree, and strong market knowledge. Thermo Fisher Scientific offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Senior Manager Product Marketing (US Remote)

Company: Ansys

Location: Austin, TX / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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