Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

ArcGIS Enterprise Client Team Integration Product Engineer II

Company: Esri

Location: Remote

Posted Jan 23, 2025

Esri is seeking a client team integration product engineer to coordinate across product development teams and drive the implementation of client team requirements in ArcGIS Enterprise. The role involves gathering requirements from global client teams, supporting software engineers, troubleshooting software issues, documenting internal processes, and advocating for users. The ideal candidate should have 2+ years of ArcGIS software experience, strong communication and collaboration skills, problem-solving abilities, and a self-driven mindset. A Bachelor's degree in GIS, computer science, or a related field is required, with a Master's being recommended.

Business Development Representative, Pressable

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Pressable, a WordPress hosting company part of Automattic, is seeking an experienced Business Development Representative (BDR). The role involves managing inbound leads, engaging prospects, scheduling meetings, and educating them about Pressable's WordPress hosting solutions. The ideal candidate should have excellent communication skills, be customer-focused, self-motivated, curious, and have CRM experience. Preferred qualifications include 1-2 years of BDR/SDR experience, familiarity with WordPress, and a proven track record in lead generation. The role offers competitive benefits including health benefits, matching 401(k), life and disability insurance, work from home allowances, and a salary range of $50,000 - $65,000 USD. Pressable is committed to diversity, equity, and inclusion.

Senior iOS Software Engineer, Media Foundation

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit, a vast community platform with over 97M daily active users, seeks a skilled iOS engineer to enhance its media capabilities. The role involves working cross-functionally, contributing to the full development cycle, and setting technical standards. The ideal candidate should have at least 3+ years of experience in developing iOS applications, proficiency in Swift, and knowledge of media frameworks like AVFoundation, Core Media, and Core Video. Familiarity with streaming protocols and video encoding standards is a plus. Reddit offers comprehensive benefits including healthcare, 401k matching, and flexible vacation.

Account Executive - Expansion SMB

Company: Smartsheet

Location: London, United Kingdom / Remote

Posted Jan 23, 2025

Smartsheet, a tech company, is seeking an experienced Account Executive - Expansion for SMB to manage European and African accounts. The role involves running full sales cycles, managing strategic sales motions, and growing account revenue. The ideal candidate should have 2+ years of full cycle sales experience, B2B experience, and familiarity with CRM software. Smartsheet offers a range of benefits including employer-paid medical and dental, pension contributions, flexible time off, and opportunities for professional growth.

Tax Manager

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Equinix, a global digital infrastructure company, is seeking a Tax Manager for its EMEA Tax Team. The role involves managing corporate income tax compliance, withholding tax, and Polish indirect taxes. The ideal candidate should be ACA/ACCA/ATT/CTA qualified with 5-8 years of experience in corporate tax reporting and compliance, preferably in an international setting. Responsibilities include preparing tax returns, maintaining workpapers, ensuring local tax legislation compliance, and managing withholding tax compliance and reporting obligations. The candidate will also work on local GAAP reporting, R&D matters, and ad-hoc projects. Strong interpersonal skills, self-management, and proficiency in Microsoft Office, especially Excel, are required. Equinix is committed to diversity and equal employment opportunities.

Principal Product Manager

Company: Sumo Logic

Location: Noida, India / Remote

Posted Jan 23, 2025

Principal Business Consultant

Company: Autodesk

Location: Singapore / Remote

Posted Jan 23, 2025

Client Account Manager, Large Customer Sales (Tech & Gaming)

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit is seeking a Senior Client Account Manager for the Tech & Gaming vertical. The role involves collaborating with Client Partners to meet and exceed client marketing goals, managing relationships with advertising partners, leading campaign launches, and educating brands on Reddit's value proposition. The ideal candidate should have 7-12 years of experience in advertising sales, a strong understanding of the marketing ecosystem, and expertise in performance/direct response campaigns. Benefits include comprehensive healthcare, 401k matching, workspace benefits, and flexible vacation. The base pay range is $135,120—$189,200 USD.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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