Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Finance & Risk Analytics Senior Analyst

Company: Reddit

Location: Remote

Posted Jan 23, 2025

Reddit is seeking a Senior Analyst with 3-5 years of experience in business analytics or data science. The role involves partnering with Finance teams for strategic decision-making, developing analytics solutions, and designing visually appealing dashboards. The ideal candidate should have a BA/BS in a relevant field, knowledge of SQL/BigQuery, and experience with data visualization tools. Reddit offers comprehensive benefits including healthcare, 401k matching, and flexible vacation.

DevOps Engineer (6+ Years Exp)

Company: Equinix, Inc

Location: Bangalore, India / Remote

Posted Jan 23, 2025

GenAI Architect

Company: ServiceNow

Location: Orlando, FL / Remote

Posted Jan 23, 2025

Sr. Enterprise Account Executive

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

UI Frontend Developer

Company: Health-E Commerce

Location: Remote

Posted Jan 23, 2025

Health-E Commerce is seeking a skilled UI Frontend Developer with extensive experience in HTML, CSS, and JavaScript. The role involves designing and implementing user interfaces, collaborating with designers and backend developers, and optimizing web applications. The ideal candidate should have proficiency in modern JavaScript frameworks, a strong understanding of responsive design, and excellent problem-solving skills. Compensation ranges from $90,000 to $110,000, with additional benefits including a discretionary annual bonus, comprehensive health insurance, flexible PTO, and professional development opportunities.

Backend Software Engineer, Parse.ly

Company: Automattic

Location: Remote

Posted Jan 23, 2025

Parse.ly, a part of WordPress VIP, is seeking senior Python programmers for their backend engineering team. The role involves writing Python code, analyzing data at scale, brainstorming product ideas, and mastering cloud technologies. The team is responsible for a real-time analytics infrastructure processing millions of page views per minute. Parse.ly values collaboration, respect, and autonomy, offering a competitive salary range of $70,000-$170,000 USD. The company is committed to diversity, equity, and inclusion.

Senior Claims Representative - Auto Property Damage

Company: Liberty Mutual Insurance

Location: Dallas, TX / Remote

Posted Jan 23, 2025

Liberty Mutual is offering a Senior Claims Representative position in the Auto Property Damage (APD) division. The role involves reviewing and processing straightforward Commercial claims, interacting with various parties, and determining policy coverage. The company provides comprehensive benefits, including insurance education and training. This is a remote position with in-office requirements twice a month for candidates near Suwanee, GA and Dallas, TX. Qualifications include a Bachelor's Degree, 1-2 years of experience, and strong customer service and technology skills. Liberty Mutual is committed to fostering a diverse, equitable, and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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