Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Sales Executive, Strategic (Alcohol)

Company: Instacart

Location: Remote

Posted Jan 23, 2025

Instacart, a leading grocery delivery service, is expanding its Brand Partnerships team. They are seeking a Senior Sales Executive to focus on core Alcohol CPG companies. The role involves relationship building, solution selling, and influencing. The successful candidate will deliver sales targets, develop advertiser relationships, create data-driven sales collateral, and lead annual planning for Fortune 100 accounts. They will also collaborate with internal teams to shape product monetization strategy and design bespoke campaigns. The ideal candidate will have a solid understanding of the CPG environment, experience in large brand-centric campaigns, and familiarity with digital media platforms. They should be comfortable with travel, metrics-oriented, and customer-focused.

Site Reliability Engineer - Compute

Company: Kyndryl

Location: Chennai, India / Remote

Posted Jan 23, 2025

Territory Sales Manager

Company:

Location: St. Louis, MO / Remote

Posted Jan 23, 2025

Uline, a leading distributor of shipping, industrial, and packaging materials, is seeking a Territory Sales Manager. The role involves building and maintaining strong customer relationships, managing and growing existing accounts, and bringing in new business. Uline offers comprehensive training, mentorship, and a range of benefits including complete insurance coverage, 401(k) with employer match, paid holidays, and generous paid time off. The position allows for work-life balance and opportunities for career growth and transition to new markets.

Sr. Brand Manager- Federal

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, invites IT professionals to join and contribute to their mission. The Category and Brand Management team collaborates with various departments to develop partner marketing strategies, increase market share, and drive revenue. The Senior Brand Manager acts as a product expert, channel leader, and strategic partner, managing product sales, profitability, and awareness. Key responsibilities include engaging with strategic partners, analyzing industry information, developing marketing plans, and providing comprehensive reporting. Required qualifications include strong communication skills, business acumen, and a proven track record of driving results. CDW values diverse perspectives and offers a supportive culture with opportunities for career growth.

Principal FSA

Company: CDW

Location: Remote

Posted Jan 23, 2025

CDW, a Fortune 200 leader, is seeking a Senior National Security Solution Architect (SSA) for a field-based technical pre-sales role. The role involves developing comprehensive security solutions for CDW customers, providing consultative guidance, and fostering strategic relationships to drive business growth. Key responsibilities include being a Subject Matter Expert (SME) in cloud security programs, addressing complex customer problems, collaborating with delivery teams, and offering consultative guidance. Required qualifications include a Bachelor's Degree, minimum of five years in technical pre-sales or post-sale delivery, and extensive cloud expertise, cybersecurity knowledge, and compliance understanding. The role demands strong problem-solving skills, customer focus, sales acumen, and project management abilities.

Territory Account Manager

Company: Forcepoint

Location: Remote

Posted Jan 23, 2025

Forcepoint, a global cybersecurity company with over 20 years of experience and 2.7k employees, is seeking a sales professional with proven experience in cybersecurity. The ideal candidate will develop and execute a GTM plan, manage complex sales strategies, and engage with C-level contacts. Forcepoint values diversity and equal employment opportunities, encouraging applicants who align with their mission but may not meet every requirement.

Territory Sales Manager

Company:

Location: Alexandria, VA / Remote

Posted Jan 23, 2025

Lead BI Analyst

Company: CDW

Location: Remote

Posted Jan 23, 2025

Cloud Contract Specialist

Company: CDW

Location: Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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