Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Manager, Product Management - Velocity Black (Remote)

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 23, 2025

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Senior Wind Hub Technician - IL 1 (Cambridge, IL Area)

Company: GE Vernova

Location: Peoria, IL / Remote

Posted Jan 23, 2025

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pivotal role in expediting operationalization comprehensive support to the trial team primary point of contact between trial team and vendors

Buyer/Planner II (Clinical experience)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

The Vendor Management Specialist (VMS) will be a crucial role in supporting clinical trials, particularly during start-up operations. The VMS will act as a key liaison between multiple stakeholders, ensuring detailed coordination for timely trial execution. They will collaborate with Global Vendor Managers, sourcing partners, vendors, and internal teams to facilitate comprehensive vendor utilization. The VMS will provide dedicated support to the Clinical Trial Lead and trial team, offering timely updates, preparing reports, and resolving operational challenges. They will also build and maintain positive relationships with vendors, ensuring alignment on trial activities and adherence to regulations.

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Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

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mission to enable customers crafting meaningful content collaborate alongside designers

Copywriter (junior-mid-level)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific's PPD division is seeking a Copywriter to create compelling content for clinical trials. The role involves collaborating with various teams, managing campaigns, and ensuring all work aligns with brand guidelines. The ideal candidate will have 2-3 years of writing experience, strong editing skills, and the ability to work in a fast-paced environment. The company values diversity, innovation, and employee well-being, offering competitive benefits and a mission-driven culture.

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Quality Engineer I

Company: AppFolio

Location: Remote

Posted Jan 23, 2025

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Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

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Customer Experience Consultant, Aryeo

Company: Zillow

Location: Remote

Posted Jan 23, 2025

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Clin Ops Delivery Specialist I

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

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global market leader AI-enhanced technology 7+ years of sales experience

Enterprise Account Exec

Company: ServiceNow

Location: Columbus, OH / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role involves producing new business sales revenue, negotiating deals, and maintaining C-Level relationships. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

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Software Engineer

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 23, 2025

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Senior PMO Analyst - GCCA Remote

Company: TransUnion

Location: Johannesburg, South Africa / Remote

Posted Jan 23, 2025

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Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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