Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Lead Field Service Engineer-MV/LV Drives

Company: GE Vernova

Location: Coraopolis, PA / Remote

Posted Jan 23, 2025

Account Executive

Company: Aetion

Location: Sant Cugat del Valles, Spain / Remote

Posted Jan 23, 2025

Aetion, a global leader in healthcare technology, is seeking an Account Executive with a proven track record in enterprise sales. The role involves driving revenue growth by acquiring new clients and expanding relationships with existing ones. The Account Executive will manage the full sales cycle, from prospecting and closing deals to client engagement and market expertise. Aetion offers competitive perks including 25 vacation days, in-office lunch stipend, sabbatical opportunity, professional development, and comprehensive health coverage.

Wind Hub Technician - NE 1 (Elgin, NE Area)

Company: GE Vernova

Location: North Platte, NE / Remote

Posted Jan 23, 2025

The Wind Hub Technician position involves local travel within the wind hub, maintaining optimal turbine function and output. Essential responsibilities include working with site and hub leadership to fulfill contractual obligations, performing maintenance and repairs, troubleshooting complex mechanical, hydraulic, and electrical problems, and documenting all work. The role requires a high school diploma or equivalent, minimum 1 year of experience as a Wind Technician or completion of a Wind Certificate Program, and a valid driver's license. The position involves handling repetitive weight up to 50 lbs and climbing towers up to 300 feet daily. Flexibility for rotating shifts and on-call duties is required.

In-Store Advertising Product Manager, Shopping (Remote - Eligible)

Company: Capital One

Location: San Francisco, CA / Remote

Posted Jan 23, 2025

Capital One Shopping is seeking a Product Manager with expertise in data-driven product development. The ideal candidate should have a strong background in SQL, Big Data, and Native UI's, and be comfortable leading teams of software and data engineers. They should possess a customer-centric mindset, strategic thinking, and excellent communication skills. The role involves designing and delivering data platform features, understanding enterprise data requirements, and pushing for user-centric product development. Basic qualifications include a Bachelor's Degree, at least 3 years of digital product management experience, and proficiency in SQL.

Principal Reg Affairs Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Principal Regulatory Affairs Specialist to join their global Regulatory Affairs department. This role involves leading discussions and coordinating regulatory strategies for clinical trials, studies, and projects. The successful candidate will be part of a global team, providing innovative solutions and global regulatory expertise. They will interact with sponsors, review clinical trial regulatory documents, and manage project teams. The role requires a Bachelor's or advanced degree, previous experience in regulatory affairs, excellent command of English, strong interpersonal skills, and advanced computer skills. PPD clinical research services offers a competitive salary, extensive benefits, flexible working culture, and a collaborative environment. The mission is to enable customers to make the world healthier, cleaner, and safer.

SAP Consultant SD

Company: Kyndryl

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Adult Vaccines Health & Science Professional - Hattiesburg, MS

Company: Pfizer

Location: Gulfport, MS / Remote

Posted Jan 23, 2025

Pfizer is committed to delivering safe and effective products to patients, with a focus on innovation and customer-oriented science. The Vaccines Health and Science Professional (HSP) role involves promoting a vaccines portfolio, driving sales, and engaging with customers both in-person and virtually. The ideal candidate should possess strong sales, strategic business development, and account management skills, along with product and disease state knowledge. Qualifications include a bachelor's degree, minimum 2 years of relevant experience, and a valid US driver's license. The role offers a competitive salary range and comprehensive benefits.

Head of Insider Protect Program Support (US)

Company: TD Bank

Location: Marlton, NJ / Remote

Posted Jan 23, 2025

Localization Engineer, EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific offers a positive work environment with meaningful work that impacts global health, safety, and cleanliness. The job involves providing engineering and technical services, applying advanced expertise for high-quality projects, and managing localization engineering tasks. Required skills include experience with various file formats, CAT/TMS tools, Content Management Systems, and programming languages. The role demands strong communication, collaboration, and project management skills, with a preference for certification in localization engineering. The company values diversity and offers opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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