Excellent Customer Experience Jobs in Remote

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Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Data Scientist

Company: Atlassian

Location: Seattle, WA / Remote

Posted Jan 23, 2025

Senior Power System Engineer

Company: GE Vernova

Location: New York, NY / Remote

Posted Jan 23, 2025

Electrical Equipment Engineer - Power Plant

Company: GE Vernova

Location: Greenville, SC / Remote

Posted Jan 23, 2025

GE Gas Power, part of GE Vernova, is seeking an Electrical Equipment Engineer for a hybrid role in Schenectady or Greenville. The engineer will be responsible for specifying key electrical equipment for power plants, including Generator Power Plant Equipment and Generator Electrical protection panel. The role involves preparing functional specifications, supporting supplier design evaluation, reviewing technical documentations, and assisting with installation and commissioning. The ideal candidate will have a minimum of 5 years of experience in Medium or High Voltage systems of power plant installations, a Bachelor's or Master's degree in Electrical Engineering, and familiarity with OSHA requirements and power plant equipment. Fluency in MS Office applications and understanding of short circuit current, current rating, protection studies, and insulation level are beneficial. The position offers competitive benefits and a path for career growth.

System Administrator

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They offer opportunities for growth and specialization in various industries. As a System Administrator, you'll solve complex problems, manage systems data, and collaborate with a diverse team. The role is challenging but rewarding, providing hands-on experience, learning opportunities, and the chance to certify in major platforms. Kyndryl values diversity and inclusivity, fostering an environment where employees can bring their whole selves to work.

Lead EHS Specialist-ONW Thailand Project and Services

Company: GE Vernova

Location: Amnat Charoen, Thailand / Remote

Posted Jan 23, 2025

Technical Application Engineering

Company: GE Vernova

Location: Denver, CO / Remote

Posted Jan 23, 2025

Data Specialist Mongo

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is seeking a skilled Database Administrator to manage and modernize their mission-critical technology systems. The role involves designing, building, and maintaining database management systems, ensuring peak performance, and implementing high security standards. The successful candidate will also be responsible for disaster recovery planning, supporting end users and developers, and conducting capacity planning. Kyndryl values diversity and offers growth opportunities, including training programs and the chance to work with various industries.

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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