Excellent Customer Experience Jobs in Remote

474,649 open positions · Updated daily

Looking for Excellent Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the Remote area.

Senior Product Designer

Company: ServiceNow

Location: Hyderabad, India / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company's mission is to make the world work better for everyone. The Product Design team, which values diversity and collaboration, seeks a designer with 5+ years of experience, a strong portfolio, and expertise in user-centered design. The role involves developing innovative design solutions, driving user experiences, and collaborating with cross-functional teams. ServiceNow is an equal opportunity employer, committed to inclusivity and accommodating candidates with disabilities.

Site Manager (Bauleiter für Wasserkraftwerke)

Company: GE Vernova

Location: Vienna, Austria / Remote

Posted Jan 23, 2025

Senior Front End Engineer

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 23, 2025

Director of Sales

Company: ServiceNow

Location: New York, NY / Remote

Posted Jan 23, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sales Director to build a team and drive new business sales growth. The role involves creating and executing sales strategies, recruiting and coaching team members, managing forecasts and pipelines, and engaging in C-level meetings. The ideal candidate will have extensive sales experience, strong strategic thinking, and the ability to build long-term relationships. ServiceNow offers a competitive compensation package, including base pay, equity, variable/incentive compensation, and benefits.

Sr. Manager, Technical Delivery (PSE) - East

Company: GitLab

Location: Remote

Posted Jan 23, 2025

GitLab, an open core software company, is seeking a Senior Manager, Technical Delivery (PSE) for a remote, global role. The role involves managing Professional Services Engineers, providing installation, migration, training, and advisory services to customers. The ideal candidate will have experience in managing professional services or customer success, a subscription-based business model, and technical teams. They should be familiar with the GitLab platform, adaptable, and have a proven track record in software/technology sales or consulting. GitLab offers comprehensive benefits, including health, finances, and well-being support, flexible work, and equity compensation.

PGIM Real Estate - RFP Associate (Hybrid/Remote)

Company: Prudential Financial

Location: Newark, NJ / Remote

Posted Jan 23, 2025

PGIM, the Global Asset Management business of Prudential, is seeking a determined professional for the Diligence / RFP team within the Global Investor Services group. The role involves marketing the platform to institutional investors and consultants, managing financial services diligence inquiries, crafting compelling RFP responses, and coordinating with various internal teams. The ideal candidate should have 2+ years of experience in formal proposals, technical writing, and investment acumen. Knowledge of Qvidian or other RFP database software, and experience in Private Credit &/or Private Real Estate (Equity/Debt) market, is preferred. PGIM offers competitive compensation, benefits, and a culture that values diversity and collaboration.

System Administrator

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 23, 2025

Regional Supervisor - Unity Lab Services

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a candidate for a leadership role in Southern California, specifically in North San Diego County and Orange County. The role involves supervising a team of customer multi-site personnel, managing service offerings such as order/stockroom/dock management, procurement, material handling, chemical tracking, glass wash, and media/reagent preparation. The candidate will also be responsible for employee lifecycle management, delivering on contractual scope of work, and driving process improvement culture. The position requires 4+ years of experience in managed services in a laboratory setting, GxP Experience, and knowledge of OSHA General Industry requirements. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Sr. Business Intelligence Analyst

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges for CX roles at different seniority levels?
Entry‑level CX analysts earn $55k–$70k, mid‑level roles such as Customer Success Managers or CX Analysts command $70k–$95k, senior positions like CX Directors or Lead Voice‑of‑Customer Specialists range $95k–$130k, and executive CX leaders can reach $130k–$200k, depending on scope and industry (e.g., SaaS or fintech). These ranges reflect experience with tools like Salesforce, Zendesk, Medallia, and data platforms such as Tableau or Power BI.
What skills and certifications are most valued in CX positions?
Top technical skills include proficiency with CRMs (Salesforce, HubSpot), CX platforms (Gainsight, Medallia), analytics tools (Tableau, Power BI, Mixpanel), and SQL or Python for data extraction. Certifications such as Certified Customer Experience Professional (CCXP), Salesforce Administrator, Zendesk Support Specialist, and Six Sigma Green Belt are highly regarded and typically double the base salary within the same role.
Can CX jobs be performed remotely?
Yes—most CX roles, especially Customer Success Managers, CX Analysts, and Voice‑of‑Customer Leads, are fully remote or hybrid. Companies provide cloud‑based platforms (e.g., Gainsight, Zendesk, Medallia) and collaboration tools (Slack, Miro, Figma) that enable distributed teams to manage customer journeys from any location.
What does the career progression look like in CX?
A typical path starts with a CX Analyst or Support Specialist, progresses to Customer Success Manager or CX Designer, then moves into Lead or Director positions overseeing strategy and data, and eventually advances to VP of Customer Experience or Chief Customer Officer, where you set company‑wide CX vision and metrics.
What industry trends are shaping CX today?
Key trends include AI‑driven conversational agents, predictive sentiment analytics, real‑time NPS dashboards, omnichannel journey mapping, and the integration of chat, voice, and social media into a unified CX platform. Companies are also investing in customer data platforms (CDPs) to personalize experiences and in continuous feedback loops to reduce churn.

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