Excellent Customer Experience Jobs in USA

575,534 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Market Development Executive III

Company: Insight

Location: USA

Posted Nov 19, 2025

The job posting is for a Market Development Executive role at a Fortune 500 Solutions Integrator. The role involves identifying new opportunities within the manufacturing and mobility industry client base, introducing customized data solutions to large enterprise clients, and managing the sales process. The company values people-first approach, unlocking the power of people and technology, and achieving extraordinary results. The role requires significant consulting services sales experience, deep technical expertise in UIUX application modernization, cloud data AI cybersecurity, or intelligent edge, and the ability to build trust with Microsoft counterparties.

Senior Cloud Security Engineer

Company: Vercel

Location: USA

Posted Nov 19, 2025

The company is seeking a Senior Cloud Security Engineer to join their Security Engineering team. The role involves designing and implementing scalable security controls, hardening infrastructure components, building secure infrastructure and CICD pipelines, collaborating with platform and infrastructure teams, staying ahead of cloud security trends, conducting threat modeling and risk analysis, driving improvements in monitoring and incident response, and building relevant tooling. The ideal candidate should have 8+ years of experience in infrastructure or platform security roles, deep understanding of secure cloud infrastructure, proficiency with tools like Terraform, CDK, Kubernetes, and CICD security, and a proven track record of shipping secure and resilient systems at scale.

Sr. DevOps Engineer

Company: Diligent Robotics

Location: USA

Posted Nov 19, 2025

The company is building AI-powered humanoid robots to work alongside humans. They are seeking a Senior DevOps Engineer to help develop and maintain their cloud-based infrastructure, automate operations, and improve ML Ops workflows. The role involves collaborating with engineering, IT, and security teams to enhance system reliability and scalability.

Senior Backend Engineer

Company: Kalepa

Location: USA

Posted Nov 19, 2025

The job posting is for a core engineer role at a company that values smart programmers who love coding and seek challenging problems. The role involves working on advanced systems including NLP, firmographic data, entity resolution, and more. The company offers a competitive salary, equity options, and various benefits.

Senior Software Engineer

Company: Snapsheet

Location: USA

Posted Nov 19, 2025

Snapsheet is an industry-leading tech company seeking a Senior Software Engineer to join one of two core teams. The company offers a modern, scalable platform for claims processing and is looking for a candidate with 5+ years of full-stack web development experience, proficiency in Ruby on Rails and React, and a commitment to quality and technology.

PCI Compliance Consultant

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a growing IT services company seeking a PCI SME with expertise in compliance assessments and security standards. The role involves consulting, reporting, and team collaboration with competitive benefits and professional development opportunities.

Lead CCA Certified Professionals

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a successful IT services company seeking a CMMC Cybersecurity Consultant with expertise in DoD compliance frameworks. The role involves guiding clients through CMMC certification, developing compliance roadmaps, and ensuring cybersecurity standards. The position offers flexible part-time work with competitive compensation and benefits for qualified candidates.

External Contractor - Mentor role for Data Product Manager track

Company: Udacity

Location: USA

Posted Nov 19, 2025

The text describes the role of a mentor in a Nanodegree program, outlining the required skills, qualifications, responsibilities, and benefits of the position. Mentors provide technical support to students, host live sessions, and contribute to a vibrant international student community.

CMMC Certified Professionals

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a successful IT services company established in 1988, offering a wide range of services including cybersecurity, compliance, and testing. They are seeking a part-time CMMC Cybersecurity Maturity Model Certification Consultant to help clients achieve and maintain CMMC compliance levels 1-4. The ideal candidate should have over 5 years of experience in cybersecurity consulting, specializing in DoD contracts and CMMC implementation.

Senior Analyst, Product Analysis - Property Product State Management

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The role offers opportunities to develop and implement solutions impacting the company's top and bottom line. The analyst will work with state-level data, support directors, and present analyses to leadership. The position requires strong analytical, communication, and mentoring skills.

Sales Representative (Debt Collections)

Company: TrueML

Location: USA

Posted Nov 19, 2025

TrueML is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. They use machine learning to engage customers digitally and adjust strategies in real time. The company values diversity and inclusion, and offers a comprehensive benefits package.

Producer

Company: Storm Ideas

Location: USA

Posted Nov 19, 2025

The job posting describes a fully remote Producer role at Storm Ideas, a company that creates engaging social media content for US TV and entertainment brands. The role involves creative ideation, production management, and content strategy. The company embraces emerging technologies like AI and offers cutting-edge tools, a flexible remote-first culture, and opportunities for growth and learning.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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