Excellent Customer Experience Jobs in USA

575,534 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Transaction Monitoring and Screening Analyst

Company: Green Dot Corporation

Location: USA

Posted Nov 19, 2025

This job posting for Green Dot's Transaction Monitoring and Screening Analyst role emphasizes AML compliance, remote work flexibility, and regulatory adherence. The position requires experience in financial crimes investigations, proficiency with compliance tools, and collaboration across teams. It highlights competitive pay, inclusive hiring practices, and a focus on regulatory compliance while noting visa sponsorship restrictions.

Senior Product Marketing Manager

Company: Jane App

Location: USA

Posted Nov 19, 2025

Jane is a remote-first company that helps healthcare practitioners and patients by simplifying their lives. They are seeking a Senior Product Marketing Manager to lead strategic initiatives, own key business segments, and drive measurable business impact. The role offers autonomy, flexibility, and the opportunity to work with a mission-driven team.

Senior Graphic Design

Company: Blue Star Families

Location: USA

Posted Nov 19, 2025

Blue Star Families is seeking a senior graphic design contractor to provide design support for their collateral needs. The contractor will work remotely for approximately 68 weeks, 20-25 hours per week, and will be responsible for creating various design assets while maintaining the organization's brand identity. Preferred qualifications include experience in nonprofit design, proficiency in Adobe Creative Suite and Canva, and familiarity with military families and cause-based storytelling.

Technical Client Success Manager

Company: Atmosera

Location: USA

Posted Nov 19, 2025

Atmosera seeks a Technical Client Success Manager to manage strategic client relationships, drive satisfaction, and deliver solutions. The role offers competitive compensation, benefits, and growth opportunities.

Senior Program Manager - Insights & Adoption

Company: Airbnb

Location: USA

Posted Nov 19, 2025

Airbnb is seeking a dynamic Senior Manager to lead the Policy team in scaling global efforts. The role involves shaping policy conversations, driving adoption of tech programs, and collaborating with cross-functional teams. The company values innovation, collaboration, and diversity.

FedRAMP Subject Matter Expert

Company: TestPros

Location: USA

Posted Nov 19, 2025

TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.

Product Analysis Senior Analyst

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 19, 2025

The role involves conducting complex data analysis to identify and resolve defects, errors, and process inefficiencies within the Product organization. The Senior or Lead Product Analyst will collaborate with multiple stakeholders, including State Management, IT squads, Legal, various Product Teams, and Enterprise Risk teams, to deliver strategic recommendations that enhance operational outcomes. The position requires strong data analysis, business intelligence tools, and project management skills.

Director - SEM

Company: Gametime United

Location: USA

Posted Nov 19, 2025

The Director of SEM at Gametime will lead the company's paid search strategy, driving performance, efficiency, and innovation across mobile and web platforms. The role involves owning the SEM vision and roadmap, leading a high-performing team, collaborating with various departments, and shaping the next generation of automation, measurement, and experimentation frameworks.

Senior Electrical Design Engineer- Data Center Power & Integration

Company: Armada

Location: USA

Posted Nov 19, 2025

Armada seeks a Senior Electrical Design Engineer to develop modular data center systems. The role involves designing power systems, collaborating with teams, and ensuring compliance. Benefits include competitive salary, equity, and flexible work options.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Nov 19, 2025

Sedgwick is a global company that offers meaningful work, a caring culture, and opportunities for career growth. They are recognized as one of America's greatest workplaces and provide a comprehensive benefits package. The company is looking for driven individuals to join their team and help adjudicate complex claims while enjoying flexibility and autonomy in their work.

React Native Senior Developer

Company: Everbreed Systems, LLC

Location: USA

Posted Nov 19, 2025

A job posting for a Senior React Native Developer at a mission-driven SaaS company offering competitive salary, remote work, and health benefits. The role involves improving app performance and collaborating with teams, with opportunities for ownership and autonomy in a fast-moving startup environment.

Lead Anti-Cheat Client Engineer

Company: Scopely

Location: USA

Posted Nov 19, 2025

Scopely is seeking a Lead AntiCheat Client Engineer for an unannounced AAA crossplatform game. The role involves leading the design and implementation of client-side anticheat modules, reverse engineering suspected cheats, and creating architecture diagrams. The ideal candidate has 7+ years of software engineering experience, strong systems-level programming skills, and experience with security or anticheat software.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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