Excellent Customer Experience Jobs in USA

575,534 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Distinguished Software Engineer (Security)

Company: HubSpot

Location: USA

Posted Nov 10, 2025

HubSpot is seeking a Distinguished Software Engineer to define and build secure systems at scale. The role involves leveraging expertise to elevate the future of security, bridge gaps between teams, assess risks, and implement controls. The ideal candidate will have 15+ years of experience in software development and information security, with a focus on security architecture, risk assessment, and threat modeling. They will also drive the evolution of AI security strategy and mentor others.

Senior Software Engineer - Pricing & Availability

Company: Airbnb

Location: USA

Posted Nov 11, 2025

The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.

Channel Manager

Company: Zafran.io

Location: USA

Posted Nov 10, 2025

Zafran is a cybersecurity company on a mission to stop the exploitation of vulnerabilities everywhere. They are looking for a Channel Manager to grow their partner ecosystem across the Western US. The role involves building relationships with resellers, distributors, and MSPs, driving revenue growth, and collaborating with internal teams to ensure partner success.

Data Science Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.

Senior Manager - Account Management

Company: Branch

Location: USA

Posted Nov 11, 2025

Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services and inclusive products. They value diversity, innovation, and collaboration, and are seeking a Senior Manager of Account Management to lead a team in managing client accounts, driving revenue growth, and delivering exceptional customer experiences.

Director of Clinical Research

Company: Aidoc

Location: USA

Posted Nov 11, 2025

Aidoc is recruiting a Director of Clinical Research in the United States to lead strategic projects and clinical studies that enhance the clinical credibility of AI in medical imaging. The role involves overseeing a growing team, ensuring the development of high-quality clinical evidence, and working closely with cross-functional partners. Aidoc is a dynamic, collaborative, and fast-growing team committed to improving the world of healthcare.

Senior B2B Growth Marketing Manager - Organic

Company: Canva

Location: USA

Posted Nov 10, 2025

Canva is seeking a Senior B2B Growth Marketer to lead their organic and community-led inbound strategy. The role involves owning the strategy and performance of Canva's B2B website, scaling community-led growth, building high-impact organic loops, and driving experimentation. The ideal candidate should have 10+ years of experience in organic growth programs, a strong grasp of foundational and emerging channels, and a passion for using data to elevate marketing performance.

IoT Security Consultant

Company: GuidePoint Security

Location: USA

Posted Nov 11, 2025

GuidePoint Security is seeking highly skilled IoT security professionals for upcoming projects. The company is growing and looking to hire a Senior IoT Security Consultant with expertise in securing IoT devices and environments. The role requires strong technical skills, the ability to foster client relationships, and a desire to continuously learn and improve.

Account Coordinator - Direct Mail (Political)

Company: MissionWired

Location: USA

Posted Nov 10, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. They are seeking a full-time Account Coordinator to assist in developing marketing and fundraising strategies for clients.

Integration Engineer - QA

Company: Figma

Location: USA

Posted Nov 11, 2025

Figma is seeking an Integration Engineer QA to join their Business Systems team. The role involves ensuring the reliability, accuracy, and compliance of integrations between core business systems like NetSuite, Salesforce, Workday, and Snowflake. The candidate will own QA strategy and automation for critical financial workflows, collaborate with various teams, and contribute to building QA best practices.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.

Customer Success Director (Staffing Vertical)

Company: First Advantage

Location: USA

Posted Nov 10, 2025

First Advantage is a company that values its employees and fosters an inclusive, diverse workforce. The company offers a rewarding career and is a leading provider of mission-critical background screening solutions to top brands. The Customer Success Director role involves growing revenue in strategic accounts through consultative sales and account management.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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