Excellent Customer Experience Jobs in USA

575,534 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in emulation solutions, virtualization technologies, and software development. The position involves collaboration with teams to design software models, ensure system reliability, and meet project requirements. It offers competitive pay, benefits, and opportunities for growth in a drug-free workplace environment.

Software Engineer–Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job description outlines a Software Engineer Hardware Emulation role at Boeing, requiring expertise in virtualization, embedded systems, and hardware emulation. The position involves developing software models, collaborating with teams, and ensuring reliable emulation solutions. Benefits include competitive pay, health insurance, and retirement plans.

Operations Lead - Brand & Product Experiences and Community Engagement

Company: General Motors

Location: USA

Posted Dec 16, 2025

The Operations Lead role at GM involves managing brand experiences and events with a focus on operational excellence. It offers a competitive salary, benefits, and opportunities for growth.

Senior Product Manager - Outage Management

Company: Kraken

Location: USA

Posted Dec 16, 2025

Kraken is seeking a Senior Product Manager to innovate outage management systems and enhance customer experiences in sustainable energy. The role involves shaping AI-powered solutions for utilities, collaborating across teams, and driving impactful outcomes. The company emphasizes work-life balance, equity, and a mission to transform global energy systems.

Sr. Manager, Sales - PubSec

Company: Twilio

Location: USA

Posted Dec 16, 2025

This role involves leading Twilio's public sector sales team to drive revenue and social impact, requiring strategic leadership and technical expertise. Compensation ranges from $155k to $216k based on location.

Staff Engineer - Monopoly GO!

Company: Scopely

Location: USA

Posted Dec 16, 2025

Scopely is seeking a Staff Engineer to join their Monopoly GO game team, emphasizing innovation, global collaboration, and a diverse work environment. The role involves developing features, ensuring technical performance, and contributing to a game enjoyed by millions. The company highlights inclusive practices, equal opportunities, and competitive compensation.

Litigated Claims Consultant | Public Entity

Company: Sedgwick

Location: USA

Posted Dec 16, 2025

Sedgwick promotes a positive work environment with opportunities for career growth, flexibility, and professional development. The job emphasizes a caring culture, work-life balance, and recognition as a top workplace. It highlights responsibilities in handling complex claims and collaborating with teams to achieve satisfactory resolutions.

Staff Software Engineer - Structure

Company: Webflow

Location: USA

Posted Dec 16, 2025

Webflow seeks a Staff Software Engineer to contribute to their innovative platform, offering equity, comprehensive benefits, and a remote-first culture focused on empowerment and inclusivity.

Staff Accountant

Company: BlueVoyant

Location: USA

Posted Dec 16, 2025

This job posting describes a Staff Accountant role with responsibilities including financial reporting, month-end close processes, and audit support. The position emphasizes collaboration, technology proficiency, and growth in a SaaS finance team. BlueVoyant highlights cybersecurity expertise, AI tools, and commitment to equal employment opportunities.

Software Engineer – Hardware Emulation (Hardware Emulation)

Company: Boeing

Location: USA

Posted Dec 16, 2025

This job posting seeks a Senior Software Engineer specializing in Hardware Emulation for Boeing's Emulation Team in Berkeley, Missouri. The role involves developing software models, collaborating with cross-functional teams, and working on virtualization technologies. It highlights required skills in C/C++, embedded systems, and hardware emulation, along with competitive pay and benefits.

Brand & Product Communications Manager - Events & Experiences

Company: General Motors

Location: USA

Posted Dec 16, 2025

This job description outlines a Brand & Product Communications Manager role at General Motors, focusing on strategic brand experiences, agency management, competitive analysis, and event execution. It highlights qualifications, compensation ($149,000–$198,600), benefits, and remote work flexibility with travel requirements.

Customer Success Manager

Company: Elicit

Location: USA

Posted Dec 16, 2025

Elicit is an AI research assistant with a mission to enhance reasoning and decision-making across multiple fields. The company has achieved strong product-market fit and seeks experienced professionals to drive enterprise growth. The role involves customer success, onboarding programs, and collaboration with sales teams. Benefits include competitive compensation, flexible work arrangements, and professional development opportunities.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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