Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Sr. Director of Partnerships

Company: Vercel

Location: USA

Posted Nov 30, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a Sr. Director of Partnerships in North America to lead the partner channel and expand the partner ecosystem.

Content Creator - Grades 3-8 Math

Company: Khan Academy

Location: USA

Posted Nov 30, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a Math educator to create high-quality learning content for grades 3-8. The role requires experience in content development, teaching, and tutoring, as well as a strong understanding of math subjects. The company values diversity, equity, and inclusion, and offers competitive salaries, ample paid time off, and a remote-first culture.

Professional Services Consultant

Company: MariaDB plc

Location: USA

Posted Nov 30, 2024

MariaDB is a leading database company that is making a big impact on the world. They are looking for a passionate and experienced PS Engineer to join their team. The job involves delivering custom and predefined Professional Services to MariaDB customers, participating in the full software development lifecycle, and collaborating with high-caliber colleagues around the world.

Director of Product Technology

Company: The Motley Fool

Location: USA

Posted Nov 30, 2024

The Motley Fool is seeking a Director of Product Technology to lead teams of developers and oversee the evolution of technology that impacts member experience. The role involves coordinating work across teams, participating in the interview process, and providing guidance on architectural decisions. The company offers a flexible remote work environment, generous parental leave, and a comprehensive compensation package.

Sr. Associate - Technical Project Manager

Company: Nutrafol

Location: USA

Posted Nov 30, 2024

Nutrafol is seeking a Technical Project Manager to join their team, supporting Data and Development teams. The ideal candidate will combine creativity, curiosity, and attention to detail to revolutionize Nutrafol. The company is highly motivated, collaborative, and energetic, with an entrepreneurial spirit and bias for action.

Director of Brand + Web Design

Company: Webflow

Location: USA

Posted Nov 30, 2024

Webflow is seeking a Director of Brand + Web Design to lead a team of designers and elevate their brand. The role requires exceptional leadership, communication, and project management skills. The company offers a competitive salary, equity ownership, and a range of benefits.

Manager - Leaves and Accommodations

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is hiring a Manager Leaves and Accommodations to support over 3000 employees in the US and Canada. The role will involve designing and implementing leave and accommodation programs, establishing partnerships with various teams, and ensuring compliance with federal and state employment laws.

Sales Development Representative

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is a profitable high-growth startup that is building a complete finance stack for startups. The company is looking for a sales development representative to join their high-performing team, focusing on targeting ecommerce companies. The role requires a people person with excellent communication skills, a hustler with a proven track record of achieving and exceeding goals, and a passion for fintech.

Senior AI/ML Engineer

Company: CareMessage

Location: USA

Posted Nov 30, 2024

CareMessage is seeking a talented and experienced Senior L3 AIML Engineer to join their dynamic data team. The role involves designing, building, and deploying machine learning models and AI-powered systems to improve health equity for low-income populations.

Senior Product Manager - Ads, Conversion Lift

Company: Reddit

Location: USA

Posted Nov 30, 2024

The job description is for a Product Manager at Reddit, responsible for building advanced measurement products for advertisers. The role requires strong understanding of causal inference and experimental design techniques, as well as experience in ads measurement and product development.

Social Media Manager - Channel Communications

Company: Airbnb

Location: USA

Posted Nov 30, 2024

The job posting is for a Social Manager at Airbnb, responsible for managing a regional team, protecting the brand reputation, and creating content. The ideal candidate has experience in social listening, team management, and problem-solving.

Business Intelligence Analyst - Marketing

Company: The Motley Fool

Location: USA

Posted Nov 30, 2024

The text describes The Motley Fool's mission to make the world smarter, happier, and richer by providing financial information and services. The company is looking for a Business Intelligence team member to help achieve this goal by analyzing large datasets and providing data-informed recommendations.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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