Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

Sr. Strategic Operations Program Manager - Banking

Company: Mercury

Location: USA

Posted Nov 30, 2024

Mercury is expanding its Strategic Operations team to drive strategic operations and planning. The role involves partnering with various teams to drive company priorities and create value for internal teams, external partners, and users of Mercury's products and services.

Staff Data Scientist - Search & Personalization

Company: Airbnb

Location: USA

Posted Nov 30, 2024

Airbnb is looking for talented Data Scientists to join their Search and Personalization Data Science team. The team works on building a world-class search experience for guests, and the role involves developing and evaluating specialized models to power the recommendation platform.

Senior Digital Marketing Manager

Company: FireMon

Location: USA

Posted Nov 30, 2024

The job posting is seeking a Senior Digital Marketing Manager to lead and execute digital marketing strategies, with a focus on content marketing, SEO, paid media, and conversion rate optimization. The ideal candidate will have technical expertise and experience in managing SEO agencies and delivering measurable results.

Senior Technical Accountant

Company: HubSpot

Location: USA

Posted Nov 30, 2024

HubSpot is looking for a senior technical accountant to join their accounting team. The role involves ensuring compliance with US GAAP, assessing lease contracts, and preparing financial reports. The company offers a competitive cash compensation range and a range of benefits.

Native & Display Media Buyer

Company: QuinStreet

Location: USA

Posted Nov 30, 2024

The job posting is looking for a Native Display Media Buyer with experience in performance marketing to join their Media Buying Team. The ideal candidate will have expertise in building, executing, and optimizing native and display media buys within adbuying platforms.

Sr. Content Writer

Company: Friends From The City

Location: USA

Posted Nov 30, 2024

The job posting is for a Sr Content Writer at Friends From The City, a design and tech company focused on impact. The company is looking for a writer to create clear and concise content for VAgov web pages, explaining complex government services. The ideal candidate should have 5+ years of professional content or UX writing experience, a strong portfolio, and excellent research skills.

Senior Manager - Product and Sales Strategy

Company: Coalition, Inc.

Location: USA

Posted Nov 30, 2024

The job posting is looking for a dynamic and results-driven sales professional to lead the nationwide insurance product and sales strategy. The role requires a strategic thinker with deep expertise in the Cyber insurance market and a passion for driving revenue growth.

Sr. Data Engineer

Company: Clear Capital | CubiCasa

Location: USA

Posted Nov 30, 2024

Clear Capital is seeking a Senior Data Engineer to help build the future of real estate data. The role involves working with a team to develop and implement systems that leverage structured and unstructured data to deliver data and data science solutions at scale.

Commissions Specialist

Company: The Predictive Index

Location: USA

Posted Nov 30, 2024

The Commissions Specialist role requires strong time management, organizational, and critical thinking skills. The job involves reconciling commissions, setting up new partners, and providing excellent customer service. The company offers a competitive salary range of $60,000 to $65,000 annually, plus benefits.

Senior Associate - Corporate Development

Company: General Motors

Location: USA

Posted Nov 30, 2024

The job description is for a Corporate Development team role at General Motors, responsible for developing and maintaining relationships with external partners, analyzing and executing strategic acquisitions and investments. The role requires a bachelor's degree, 3 years of experience, and skills in financial modeling, analysis, and project management.

Senior Product Manager

Company: Magnet Forensics

Location: USA

Posted Nov 30, 2024

Magnet Forensics is a global leader in digital investigative software, serving over 4000 customers in 100 countries. They are looking for a Senior Product Manager to champion their Magnet Review product, which helps uncover the truth and protect the innocent.

Senior Director - HRBP, R&D

Company: Twilio

Location: USA

Posted Nov 30, 2024

Twilio is seeking a Senior Director HR Business Partner to partner with their RampD organization and support their Chief Product Officer. The role involves developing and executing HR strategies, leading a small team, and collaborating with other teams to deliver business impact.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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