Excellent Customer Experience Jobs in USA

575,896 open positions · Updated daily

Looking for Excellent Customer Experience jobs in USA? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Experience position in the USA area.

K-5 Curriculum Developer

Company: Miaplaza

Location: USA

Posted Nov 28, 2024

Miaplaza is a mission-driven company that aims to provide innovative education solutions for children who learn in diverse ways. They are hiring Curriculum Developers to work on creating immersive and engaging learning materials for K5 students. The company offers a range of benefits, including flexible scheduling, remote work options, and a 401k retirement plan with employer match.

Federal Technical Program Manager – IAM/IGA

Company: Saviynt

Location: USA

Posted Nov 28, 2024

Saviynt is a leading Identity Platform that provides cutting-edge solutions for identity and access governance. The company is looking for a Technical Program Manager to deliver projects and solutions to federal customers. The job requires experience in identity and access management, project management, and cross-functional collaboration.

Claims Examiner - Workers Compensation

Company: Sedgwick

Location: USA

Posted Nov 28, 2024

Sedgwick is a company that values its employees and offers a culture of caring, flexibility, and opportunities for growth and development. The company is committed to making a positive impact on the world and is looking for individuals who are driven to make a difference.

Account Executive - Enterprise

Company: Emburse

Location: USA

Posted Nov 28, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices, and provides a simple and amazing experience for employees. They have a strong sales team that focuses on finding and closing deals with large companies, and they offer a range of solutions for expense management.

Senior Account Executive

Company: Panoptyc

Location: USA

Posted Nov 28, 2024

The company is looking for an experienced sales representative to join their team. The role involves managing the sales cycle, conducting outbound sales activities, and collaborating with cross-functional teams. The ideal candidate should have a proven track record in B2B sales, excellent communication skills, and be comfortable with a metrics-driven sales approach.

Senior Full Stack Product Software Engineer - Dash

Company: Dropbox

Location: USA

Posted Nov 28, 2024

The role description for a Product Engineer at OTC involves designing, developing, and maintaining AI-powered software applications. The engineer will work closely with cross-functional teams to build robust and scalable solutions. The job requires strong interpersonal skills, 8 years of experience, and proficiency in backend and frontend development technologies.

Senior Manager - Technical Program Management (Payments)

Company: Airbnb

Location: USA

Posted Nov 28, 2024

Airbnb is looking for a technical and mission-driven TPM leader to join their team. The role involves partnering with the Payments organization to provide a cohesive set of technology offerings, building positive relationships across technical teams, and helping the team deliver predictable and consistent program execution.

Software Engineer - Payments (Risk Tooling)

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The text describes a job opening for a backend developer to work on the Payments Risk Tooling Team at Airbnb. The team builds tools to prevent and mitigate financial losses and protect users from fraudulent behaviors. The job requires 4+ years of backend development experience, proficiency in a major programming language, and a passion for high-quality execution.

Supplier Deal Management Lead

Company: Stripe

Location: USA

Posted Nov 28, 2024

The job posting is for a Supplier Deal Management Lead at Stripe, a financial infrastructure platform. The role involves facilitating supplier deals, negotiating contracts, and improving the contracting process. The ideal candidate has experience in contracting, procurement, or legal operations, and is operationally focused with strong communication skills.

Senior iOS Software Engineer, Community Support Platform - Chatbot

Company: Airbnb

Location: USA

Posted Nov 28, 2024

The job posting is for a software engineer to work on Airbnb's Community Support Platform, which empowers global network of Community Support ambassadors to deliver exceptional customer service. The role involves creating innovative user experience for AI-driven customer service products, working cross-functionally with product design and other engineering counterparts, and driving lead and contributing to the full development cycle.

Talent Architect (Recruiting)

Company: Panoptyc

Location: USA

Posted Nov 28, 2024

The job posting is seeking an experienced Talent Architect to design and optimize a comprehensive recruiting engine. The ideal candidate has a proven track record of building and leading recruiting teams, with expertise in SaaS talent acquisition and global recruiting strategies.

Sr. Product Operations Manager - Consumer

Company: Pinterest

Location: USA

Posted Nov 28, 2024

The Product Ops team is responsible for ensuring smooth product launches and user experience. They build and maintain relationships with stakeholders, analyze data, and strategize on ways to improve user experiences.

Frequently Asked Questions

What are the typical salary ranges for CX roles by seniority?
Entry‑level (0‑2 yrs) $55k‑$75k; Mid‑level (2‑5 yrs) $80k‑$110k; Senior (5‑10 yrs) $115k‑$160k; Director/VP $150k‑$200k+.
Which skills and certifications are most valued in CX positions?
Hands‑on experience with Salesforce, Gainsight, Zendesk, Intercom, and analytics platforms (Tableau, Power BI). Certifications such as Certified Customer Success Manager (CCSM), Certified CX Professional (CCXP), NPS Master, and Six Sigma Green Belt boost credibility.
Are CX roles remote‑friendly?
Yes—most CX teams operate from distributed locations. Remote‑first CX managers coordinate global support hubs and use collaboration tools like Slack, Teams, and CRMs to maintain real‑time metrics.
What career progression paths exist within CX?
Typical trajectory: Associate CX Analyst → CX Analyst → Senior CX Analyst → CX Manager → Director of Customer Experience → VP of CX. Advancement often involves expanding cross‑functional influence and managing larger teams.
What industry trends are shaping the future of CX?
AI‑powered chatbots, real‑time sentiment analysis, predictive churn modeling, omni‑channel journey orchestration, and data‑driven CX metrics (NPS, CES, Customer Lifetime Value) are driving the next wave of customer‑centric innovation.

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